Innovation Features

Tom Scaletta's picture
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI...
Jeffrey Phillips's picture
Jeffrey Phillips
The attempt to eliminate noise from an operating system or a business process is an interesting and perhaps worthwhile challenge, until one considers the question: What is the real signal? What is...
Jean-Noel Barrot's picture
Jean-Noel Barrot
Operating a small business, the backbone of the U.S. economy, has always been tough. But small businesses have been disproportionately hurt by the Great Recession, losing 40 percent more jobs than...
Paul Blanchard's picture
Paul Blanchard
Cars, buildings, computer chips, you and me, and the air we breathe—everything is made of atoms. We learn this in elementary school, because, well, it’s an elementary fact. But for most of our...
Mary McAtee's picture
Mary McAtee
Sponsored Content Technical and commercial media sources are constantly discussing how design safety and security has not kept pace with quickly evolving technologies. Pundits are pointing to...
Shoshana Burgett's picture
Shoshana Burgett
D uring the past year, I have interviewed many customers across a variety of manufacturing industries to learn more about their industry concerns, the design and manufacturing challenges they face,...
Jim Benson's picture
Jim Benson
If you are reading this, you are likely human. Congratulations; I’m human, too. Everyday we all wake up and wonder what the day will bring. We wonder who we will meet, what conversations we will...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
There’s a lot of power and even nobility in the word “resolution.” But when it shows up accompanied by the trickster phrase “new year’s,” it's like a solemn king preceded by a capering jester. With...
Matthew Pasek's picture
Matthew Pasek
For most of human history, people have been terrified by lightning. Frightening bolts from above, lightning was considered a tool of the gods to smite mortals for their hubris (or their unfortunate...
Tannaz Mirchi's picture
Tannaz Mirchi
With airfares at their lowest point in seven years and airlines adding capacity, this year’s holiday air travel is slated to be 2.5 percent busier than last year. The system we use to coordinate...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
It started out as a lackluster taxi ride from the airport to the hotel. But it turned regal and elegant the second I hailed the next taxi as I exited Charlotte Douglas Airport. The Crown Cab that...
Anonymous's picture
Arend Hintze
The common and recurring view of the latest breakthroughs in artificial intelligence (AI) research is that sentient and intelligent machines are just on the horizon. Machines understand verbal...
Vijay Iyer's picture
Vijay Iyer
As the director of the structural heart team at Kaleida Health’s Gates Vascular Institute in Buffalo, New York, I perform minimally invasive, endovascular surgeries to repair structural defects of...
Jeffrey Phillips's picture
Jeffrey Phillips
I love innovation. I love all facets of it: the discovery of needs, creativity, unique solutions, and the realization of ideas as new products and services. But what concerns me sometimes is the...
Kara Baskin's picture
Kara Baskin
Care.com co-founder Donna Levin played a key part in that company’s growth, and the passion was personal. Levin’s work plans were curtailed when her son was 11 weeks old and had a seizure following...
Siddharth Dhomkar's picture
Siddharth Dhomkar
With the amount of data storage required for our daily lives growing, and available technology becoming saturated, we’re in desparate need of a new method of data storage. The standard magnetic...
Mike Richman's picture
Mike Richman
In the quality profession today, the term “guru” tends to be thrown around with reckless abandon, more often than not self-referentially by the “guru” him- or herself. Don’t get me wrong; there are...
Kevin Meyer's picture
Kevin Meyer
“Excellent firms don’t believe in excellence—only in constant improvement and constant change.”—Tom Peters The plan-do-study-act (PDSA) cycle is the core component of continuous improvement...
Ryan E. Day @ Quality Digest's picture
Ryan E. Day @ Quality Digest
Sponsored Content Although more than 140 years old, Colonna’s Shipyard Inc. has not stood still with respect to modernization. Colonna’s has made the capital investments necessary to improve...