Quality Features

Craig Schlenoff's picture
Craig Schlenoff
Whether they’re behind the scenes assembling products or helping you parallel-park your car, robots are already playing a big role in our day-to-day lives, and their presence will only become more...
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Brian Simonds
Welding is said to be more art than science. In part, this is a nod to the vital, skilled work that welders perform. It’s also recognition of the fact that the physics of the process is really,...
Evan Miller's picture
Evan Miller
Sponsored Content Like many manufacturers, boat maker Smoker Craft has enormous amounts of data. The challenge, according to Quality Assurance Manager Dave Frey, was that all the data were on paper...
Donald J. Wheeler's picture
Donald J. Wheeler
Who can be against apple pie, motherhood, or good measurements? This is why everyone stands up and salutes when we are told to maintain our measurement systems in good calibration. But what is good...
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Dianne Hillhouse
Sponsored Content Manufacturers often hold suppliers to a rigid quality process that dictates tight controls on all raw materials. Nonconforming material can potentially halt the production line,...
Mika Javanainen's picture
Mika Javanainen
Are your back office systems talking to your front office systems? Back office systems manage manufacturing functions as well as administrative functions such as quality management, accounts payable...
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American Customer Satisfaction Index ACSI
(ACSI: Colorado Springs, CO) -- Customer satisfaction with banks is up, according to the American Customer Satisfaction Index (ACSI). Its recent report covers the finance and insurance sector,...
Mike Richman's picture
Mike Richman
In the quality profession today, the term “guru” tends to be thrown around with reckless abandon, more often than not self-referentially by the “guru” him- or herself. Don’t get me wrong; there are...
Kevin Meyer's picture
Kevin Meyer
“Excellent firms don’t believe in excellence—only in constant improvement and constant change.”—Tom Peters The plan-do-study-act (PDSA) cycle is the core component of continuous improvement...
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AssurX
Life sciences companies around the world should make sure their corrective and preventive action (CAPA) plans are in good shape before a Food and Drug Administration (FDA) inspector comes...
John Maxwell's picture
John Maxwell
During the past few weeks I’ve written a lot about personal growth. That’s because it’s so important to me—I believe personal growth is a crucial part in anyone’s journey toward success and...
Jim Benson's picture
Jim Benson
I’ve been watching myself. Asking myself why do I do certain things? Why do I lose track of time? I’ve combined a few regimens that have calmed me down, increased my effectiveness, and made me...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
Often enough, you have heard me say that 50 percent of our brain function is dedicated to finding and then interpreting visual data. This is not whimsy. This is not speculation. This is fact. The...
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Tristan Buser-Molatore and Marcia Buser
The new revision of AS9100D is now out, and clause 10.2—“Nonconformity and corrective action” will require us to “evaluate the need for action based on human factors to ensure nonconformities do...
Ryan E. Day @ Quality Digest's picture
Ryan E. Day @ Quality Digest
Sponsored Content Although more than 140 years old, Colonna’s Shipyard Inc. has not stood still with respect to modernization. Colonna’s has made the capital investments necessary to improve...
Robert Napoletano's picture
Robert Napoletano
ASQ has recently offered a new certification, Certified Supplier Quality Professional, specifically for those quality professionals dealing with suppliers. Who are these professionals? Most often...
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Steve McKee
The “leave” vote prevailing in the United Kingdom’s Brexit referendum was big news. It was fascinating to watch events unfold from this side of the pond, particularly since what happens here will...
Mike Figliuolo's picture
Mike Figliuolo
It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do, but occasionally we’re faced with a grind that saps our strength and threatens to derail...
Donald J. Wheeler's picture
Donald J. Wheeler
Opinion There was an election in Xanadu recently. One of the issues that was repeatedly brought up was the possibility of election fraud. So out west in the town of Hawtch-Hawtch, the people got...
Mike Richman's picture
Mike Richman
My colleague and buddy, Christopher Martin, is an unsung hero here at Quality Digest. Few of our readers know him, but all our advertisers do, because he’s the guy who keeps them happy. In...