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(IHI: Cambridge, MA) -- More than a decade of eye-opening mortality and morbidity studies have steadily increased awareness of the medical errors and defects in care that are heavily embedded in health care delivery. Work in this area, while robust, is far from complete and must be put on the front…
The Beryl Institute released a report highlighting results from its recent patient-experience benchmarking study, conducted in collaboration with Catalyst Healthcare Research, an independent marketing research firm. The report, which offers analysis and perspective on the study, can be…
(ASQ: Milwaukee) -- More fragmented and uncoordinated health care may be on the horizon, thanks to a growing shortage of U.S. health care workers. That’s the message from a new poll of health care quality experts conducted by the American Society for Quality (ASQ), the world’s largest network of…
(BSI: Reston, VA) -- BSI Group America Inc., a leading provider of total solutions for certification and standards announces the launch of its Specialized Regulatory Training with courses targeted specifically for the medical device industry. Available on site, these specialized regulatory…
(WCBF Inc: Chicago) -- Because it is hard to take time away from the workplace, WCBF has introduced a one-day pass option for any of the four days of the Lean Six Sigma and Process Improvement Healthcare Summit, scheduled for May 10–13, 2011, in New Orleans. The pass is for new attendees only, so…
(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA), in partnership with the Institute for Quality Management in Healthcare (IQMH), is offering a five-day, free trial of the educational series “Decoding ISO 15189,” modules 8 and 11.
The interactive online…
As part of the keynote of the recent GHX Healthcare Supply Chain Summit, Global Healthcare Exchange (GHX) CEO Bruce Johnson, along with former Republican Senator Bill Frist and former Democratic Senator Tom Daschle, addressed an audience of more than 600 health care business leaders about the…
(ACSI: Ann Arbor, MI) -- Customer satisfaction rises for hospital services and electric and natural gas utilities, according to a recent report released by the American Customer Satisfaction Index (ACSI). The report covers customer satisfaction with hospitals; ambulatory care services; and investor…
(CRC Press: Boca Raton, FL) -- A growing number of health care organizations are implementing project management principles to improve cost and service efficiencies. They are in desperate need of resources that clearly illustrate the project management needs of today’s health care professional…
(Health 2.0 LLC: San Francisco) -- Health 2.0 is preparing for its fifth annual Health 2.0 Fall Conference in San Francisco, September 26–27, 2011. The keynote speaker will be Mark Smith, president and CEO of the California HealthCare Foundation. Smith is one of the smartest, funniest, and best-…
(Mettler-Toledo Inc.: Columbus, OH) -- Mettler-Toledo has introduced the SWC515 Pinmount 316 weigh module for use in the pharmaceutical and food-and-beverage industries. This compact weigh module, which features special-grade stainless steel with capacities of 7.5 t, 15 t and 22.5 t, makes it…
(Harrington Institute Inc: Los Gatos, CA) -- The Harrington Best TQM Thesis Award was presented this year to Dr. Vinod Prabhu at the opening ceremony of the Quality Congress 2011 for his paper “Six Sigma Report on Reduction of Medication Delivery Turnaround Time for Newly Admitted In-Patients.”…
When it comes to packaged fish or meat, it’s nearly impossible to distinguish between fresh goods and their inedible counterparts. Researchers have now developed a sensor film that can be integrated into the package itself, where it takes over the role of quality control. If the food has spoiled,…
(ACPE: Tampa, FL) -- The American College of Physician Executives (ACPE) and Thomas Jefferson University School of Population Health in Philadelphia are teaming up to offer an important new advanced degree aimed at physicians who want to improve the quality of health care.
The degree—a master…
(The Guideline Advantage: Dallas) -- Three major health organizations—the American Cancer Society, American Diabetes Association, and American Heart Association/American Stroke Association—have collaborated to create a quality improvement program aimed at improving outpatient care nationwide.…
(The Guideline Advantage: Dallas) -- Three major health organizations—the American Cancer Society, American Diabetes Association, and American Heart Association/American Stroke Association—have collaborated to create a quality improvement program aimed at improving outpatient care nationwide.…
(Sepha Ltd: Dundonald, Belfast) -- Global packaging machinery expert, Sepha Ltd, has developed the world’s first tool-less, vision-based leak-detection machine for blister packs. VisionScan has been developed to meet pharmaceutical blister-pack manufacturers’ growing demand for a low-cost, modern,…
(Sepha Ltd: Dundonald, Belfast) -- Global packaging machinery expert, Sepha Ltd, has developed the world’s first tool-less, vision-based leak-detection machine for blister packs. VisionScan has been developed to meet pharmaceutical blister-pack manufacturers’ growing demand for a low-cost, modern,…
(ISSISSIPPI: Columbus, OH) -- The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) today announced that it will no longer charge customers for access to its industry-leading lean Six Sigma training courses. In response to market…
(ISSISSIPPI: Columbus, OH) -- The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) today announced that it will no longer charge customers for access to its industry-leading lean Six Sigma training courses. In response to market…
(NQF: Washington) -- The National Quality Forum (NQF) has announced that Norton Healthcare has been named the recipient of the 2011 NQF National Quality Healthcare Award for its exceptional organizational leadership and innovation to achieve quality improvement. The award will be presented in…
(NQF: Washington) -- The National Quality Forum (NQF) has announced that Norton Healthcare has been named the recipient of the 2011 NQF National Quality Healthcare Award for its exceptional organizational leadership and innovation to achieve quality improvement. The award will be presented in…
Leaders make things happen, but influential leaders go a step further by making a positive difference in organizations and in the lives of people who both serve and are served by the organization. That’s the premise of a new book from AHA Press, Influential Leadership: Change Your Behavior,…
Leaders make things happen, but influential leaders go a step further by making a positive difference in organizations and in the lives of people who both serve and are served by the organization. That’s the premise of a new book from AHA Press, Influential Leadership: Change Your Behavior,…
The Agency for Healthcare Research and Quality (AHRQ) has released the Hospital Survey on Patient Safety Culture: 2011 User Comparative Database Report. Based on data from 1,032 U.S. hospitals, the report provides results that hospitals can use as one basis for comparison in their efforts to…