Craig Schlenoff’s picture

By: Craig Schlenoff

Whether they’re behind the scenes assembling products or helping you parallel-park your car, robots are already playing a big role in our day-to-day lives, and their presence will only become more pervasive in the coming decades. But they aren’t good at everything—yet. For instance, robots in manufacturing don’t “think on the fly” very well.

In a word, their movements can be a little mechanical.

By: Dianne Hillhouse

Sponsored Content

Manufacturers often hold suppliers to a rigid quality process that dictates tight controls on all raw materials. Nonconforming material can potentially halt the production line, wasting time and money. Unfortunately, material mix-ups are a reality in critical manufacturing operations.

Mika Javanainen’s picture

By: Mika Javanainen

Are your back office systems talking to your front office systems? Back office systems manage manufacturing functions as well as administrative functions such as quality management, accounts payable, and contract management. Examples of front office systems include customer relationship management (CRM) and help desk systems.

American Customer Satisfaction Index ACSI’s picture

By: American Customer Satisfaction Index ACSI

(ACSI: Colorado Springs, CO) -- Customer satisfaction with banks is up, according to the American Customer Satisfaction Index (ACSI). Its recent report covers the finance and insurance sector, which includes retail banks, credit unions, health insurance, property and casualty insurance, life insurance, and internet investment services.

AssurX’s picture

By: AssurX

Life sciences companies around the world should make sure their corrective and preventive action (CAPA) plans are in good shape before a Food and Drug Administration (FDA) inspector comes calling. Looking at a deep pool of letters issued this year domestically and internationally, it’s clear the agency will focus like a laser on CAPA.

By: Tristan Buser-Molatore and Marcia Buser

The new revision of AS9100D is now out, and clause 10.2—“Nonconformity and corrective action” will require us to “evaluate the need for action based on human factors to ensure nonconformities do not recur.” In addition, clause 7.1.4 of both ISO 9001:2015 and AS9100D require us to consider human and physical factors in the environment for the operation of processes, including social, psychological, and physical.

Ryan E. Day @ Quality Digest’s picture

By: Ryan E. Day @ Quality Digest

Sponsored Content

Although more than 140 years old, Colonna’s Shipyard Inc. has not stood still with respect to modernization. Colonna’s has made the capital investments necessary to improve efficiency and productivity—and those investments are paying off.

Robert Napoletano’s picture

By: Robert Napoletano

ASQ has recently offered a new certification, Certified Supplier Quality Professional, specifically for those quality professionals dealing with suppliers. Who are these professionals? Most often the “who” depends on the size of the company.

Knowledge at Wharton’s picture

By: Knowledge at Wharton

Syndicate content