We are all cursed with “surprises” at work. We come in, sit down, get ready for the day. We select a task to start on, and about halfway through, it explodes on us. The seemingly simple task now has 30 subtasks all lined up, ready to destroy our day.
This is stressful. Since we’re likely already overloaded, this new surprise just adds more work to the day and delay to our backlog.