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February 2009
February 2009,
Vol. 29, Issue 2
Articles
A Fresh Wind Blows in Alternative Energy
Terri D. Lind
As the industry expands, safety testing takes on a bigger role.
Don’t Fail Your Customers With the 5 Whys
Craig Cochran
Problem solving begins by understanding the big picture.
ISO 9001 Documentation Is Like a Box of Chocolates
Bretta Kelly
Don’t worry about the packaging; it’s the content you sink your teeth into.
Can We Improve Continuous Improvement?
Nick Van Weerdenburg
Bridging the enterprise quality gap takes more than a leap of faith.
2009 Six Sigma Services and Software Buyers Guide
Quality Digest
Advancing Quality Through Visual Thinking
Gwendolyn D. Galsworth--Ph.D
Precision results when the processes behind quality outcomes are made visual.
Profile Projectors Keep Pace With the Digital Age
Peter Schulz
The saga of improved productivity continues for this versatile measurement system.
Departments
News Digest
Nicolette Dalpino
First Word
Dirk Dusharme
The writing is on the wall and we’re prepared.
Letters
Quality Digest
Columnists
Denise Robitaille
Perceived Redundancy
Donald J. Wheeler
First, Look at the Data
Scott Paton
Is Print Dead?
H. James Harrington
Nice Car… When It Runs
Tom Pyzdek
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