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It’s not difficult to identify when an organization is running at less than optimum performance; how to initiate improvement, however, isn’t always so obvious. When faced with this dilemma, those in the know don’t limit themselves to their own skill sets. Instead, they turn to experts, namely quality consultants.

What follows is a list of nearly 350 companies that provide quality consulting services, complete with their phone and fax numbers and Web site addresses. Listed in red are the consultants’ topics of service, a key of which appears below. Many of the consultants in this directory have also provided detailed descriptions of specific products and services, which can be found at www.qualitydigest.com/directories. We strongly urge you to visit these companies’ Web sites or get in touch with them personally to learn exactly what kinds of consulting services they provide.

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Consulting Topics Key

• AS9100--AS
• Baldrige Awar--BA
• Benchmarking--B
• CE Mark--CE
• Design of Experiments--DoE
• Government Quality--Gov
• ISO 9000--9k
• ISO 14001--14k
• ISO/TS 16949--TS
• Problem-Solving--PS
• QS-9000--QS
• Quality Function Deployment--QFD
• Service Quality--Srv
• Six Sigma--6s
• Statistical Process Control--SPC
• Strategic Quality Planning--SQP
• Suggestion Systems--Sug
• Teams--Tm
• TL 9000--TL
• Total Quality Management--TQM