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Table of Contents

ARTICLES

 

 

BMW Drives Safety with Quality
Eduard Walek, BMW's X5 project leader, provides an inside look.
by Robert A. Green
 

 

Slipping Into ISO 9000:2000
Two companies provide examples for managing the transition.
by Amy Zuckerman and Rosalind McLymont
 

 

Are You Ready for Computer-Based Training?
What CBT can (and can't) do for your company
by Robin McDermott
 

 

Budgeting, Buy-In and You
A quality manager's guide to budgeting
by Vanessa R. Franco
 

 

Baldrige Award Winner Profile
An interview with Vince Morgillo and Joseph Sober
by Robert A. Green
 

 

Paving the Way to Automotive Consistency
A quality manager's guide to QS-9000
by Jesse Jones and Vanessa R. Franco
 

 

Seeking Six Sigma Standardization
Iomega strives to universalize the system behind its success.
by Robert A. Green
 

 

Calibration Software and Services Guide
Find what you need to keep your calibration equipment at its best.
by Robert A. Green and Hallie Gorman

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NEWS DIGEST

Top Story
E-Business Quality Management Education Effort Launched
Now that the dotcom bubble has burst, many organizations have begun to realize that, although doing business over the Web is necessary for survival in this new age of seamless operations and global competition, employees at all levels of the company need a better understanding of what quality really means when applied to e-business.

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