letters
A Difficult Person
I want to commend you on printing the article "A Very Difficult Person"
in the October issue of Quality Digest. Being a business magazine, you probably
felt that you were taking a risk by printing such a moving letter, one which
really touches a person's heart so very deeply. I want to thank you for
having the incentive, and the courage, to print something so useful and
positive.
I, too, have been struggling along the very same path in my workplace for
more than six years. I have also taken this to God many, many times, and
I have tried to pray for this person, but I find the words are choking me,
too. So I took a risk and showed this article to my immediate boss, who
is an unbeliever, and he was moved beyond words. (He wants to send it to
his boss.) Because of his encouragement, I have taken another risk by showing
the article to others at my workplace. Everybody has been able to relate
to those words because we all have a "very difficult person" in
our lives, whether personal or professional.
Reading this was something I desperately needed because I haven't been able
to voice my feelings about my situation. I've always believed that when
the student is ready, the teacher appears. I needed to find a way to resolve
this issue because I don't want to carry this burden around with me any
longer, but I just didn't know where to start; now you have done that for
me.
-Sue Vickers
Quality Control Manager
Ensuring Program Quality
Health and safety are important. They are so important that for us at Current
Electronics, we have made them a part of our process; as such they are a
part of ISO 9000. This not only sends a message to all working with us,
but it simplifies everything, which ensures the quality of the program.
Another ISO standard would increase the cost due to duplicate processes,
including certification, and it would also reduce quality by increasing
complexity.
-Gordon Kroemer
Facilitator, Current Electronics Inc.
gordon_kroemer@currentelec.com