If you've ever found yourself wondering which of the three different versions of the same document in your in-box
is the current revision or whether all of the right people saw last week's memo, it may be time to reassess your document control system. Fortunately, Quality Digest
can help: Welcome to our third annual Document Control Software Buyers Guide. A well-designed and secure electronic document control system has become an important feature
for companies pursuing quality processes. Document control systems should provide a safe and secure place for documents as well as a means for circulating only the current revision while keeping
old revisions on file. Such a system also needs to allow users to create new revisions, route them for approval and inform other users when a new revision supersedes the document they've been
using. If your company's quality system is ISO 9000 compliant, your document control system should also be easy to audit. This guide lists companies that specialize in
document control software and provides some details about specific products. Most of the products are for organizationwide document control, but some apply to specific segments of an
organization's document control process. To narrow your search for the software that will best meet your company's needs, make sure you have a thorough understanding of your documentation
department's current document control procedures as well as a good understanding of your company's computing environment. Using this information, contact the vendors that offer the products best
suited to your document control goals. Once you have identified several vendors, ask each for a functional demonstration package--you won't be sure that a document control
package can do what you want it to, in a way that's easiest for you, unless you try it out with your
documents and procedures. Sampling even just a few packages is a time-consuming process; plan on at least one week per package to load the software, understand its basic operation and run some tests. If you get stuck, call for help--most software companies have customer support technicians who can walk you through a program's basic operation.
We've assembled this Document Control Software Buyers Guide to provide our readers with helpful information for selecting document control software. Only those companies that
responded to our faxed questionnaires are listed; the inclusion or omission of any company or product does not imply endorsement or disapprobation by Quality Digest. 3C Technologies Inc.
- 6834 Spring Valley Drive, Suite 202
- Holland, OH 43528
- Ph. 800-3C-SOLVE Fax 419-868-8993
www.3ctech.com Real World Document & Records Manager 3C Technologies Inc. brings its "real world" expertise in assisting
organizations to succeed in ISO 9000 and QS-9000 registration into this document, data control and records management software. Manages hard copy and electronic distribution. Create a master list
with a single click. Hyperlink to actual documents. Send change notices via e-mail automatically. ABS Infolink Inc.
- 152 N. Third St., Suite 701
- San Jose, CA 95112
- Ph. 408-918-5200 Fax 408-918-5295
www.qmx.com QMX QMX quality management software revolutionizes the way companies integrate quality into their business and
production processes. QMX is a Lotus Notes-based, Web-enabled product. Through QMX's
advanced work flow, companies can automate, consolidate and manage all aspects of document control through a centralized system that can cover a single facility or operations around the world.
QMX puts quality into action. Axion Corp.
- 100 Mill Plain Road, Third Floor
- Danbury, CT 06811
- Ph. 888-235-9500 Fax 203-792-8005
www.axionsoft.com 4TQ Flow Plus R5 Process Manager 4TQ Flow Plus R5 Process Manager
captures the logic of business processes using flow chart concepts, then seamlessly generates process documentation for your choice of word processors. By capturing process steps and textual explanations within a single, easy-to-use package, the software increases productivity by 60 percent compared to using separate flow charting and work processing applications.
Blue Mountain Quality Resources Inc.
- 208 W. Hamilton Ave.
- State College, PA 16801
- Ph. 800-982-2388 Fax 814-234-7077
www.coolblue.com Calibration Manager Calibration Manager
is a flexible software package designed to track equipment calibration to meet FDA, ISO 9000 and other quality standards. Easily customizable by the user, it also features the world-class report writer Crystal Reports.
CEBOS Ltd.
- 24567 Northwestern Highway, Suite 500
- Southfield, MI 48075
- Ph. 248-357-1844 Fax 248-357-1846
www.cebos.com MQ1 Fully integrated relational database system that covers all 20 elements of ISO 9000 and QS-9000 standards. Significantly
reduces time and costs for implementing and maintaining quality management systems. CimWorks GageTalker
- 11415 N.E. 128th St.
- Kirkland, WA 98034
- Ph. 800-955-7100 Fax 425-820-0437
www.cimworks.com VisualDocs Replace paper and improve productivity on the shop floor with VisualDocs
from CimWorks. Perfect for ISO 9000 requirements, VisualDocs
uses electronic e-folders to organize groups of documents, providing quick retrieval and viewing from anywhere on the shop floor. DataNet Quality Systems
- 24567 Northwestern Highway
- Fourth Floor
- Southfield, MI 48075
- Ph. 248-357-2200 Fax 248-357-4933
www.winspc.com WinSPC C/S Navigator WinSPC C/S Navigator
is a simple-to-use, full-featured and customizable production document manager within the context of a sophisticated enterprisewide, real-time SPC software solution. Opens virtually any PC-based document format and provides external program (.exe) launching capabilities.
Documentum Inc.
- 6801 Koll Center Parkway
- Pleasanton, CA 94566
- Ph. 888-362-3367 Fax 925-600-6477
www.documentum.com Corrective Action Manager Enables corrective action reporting over the Web to improve quality.
Corrective Action Manager
offers faster corrective action report submissions, more accurate problem definitions, clear tracking of the corrective action reporting process, faster closure of corrective actions, powerful audit and trend analysis, and faster implementation of quality improvements.
DocControl Manager Your corporate portal to the knowledge in controlled documents. DocControl Manager
enables sharing and management of global knowledge over the Web to meet quality objectives and achieve compliance; reduces time of managing controlled documents by up to 40 percent; decreases operational costs by automating the life cycle of controlled documents; increases manufacturing yields while shortening product and process cycles; and promotes compliance with Good Manufacturing Practices (cGMP), OSHA regulations, ISO 9000 quality guidelines, and stringent 21 CFR11 electronic record-keeping regulations governing FDA-regulated industries.
DOES Institute
- 519 Deacon Blvd.
- Winston-Salem, NC 27105
- Ph. 800-236-3637 Fax 336-723-5109
www.does.org Office Control 9000 Stored automatically according to the requisite ISO 9000 and QS-9000/TE Supplement
criteria. Complies with standards for document/data control ISO 9000:2000 draft guidelines. ISO Step-by-Step A tool for gap analysis, initial document
development/guidelines, training, instructions, templates and case study examples. Forms exported to Office Control 9000. Q-Pulse Document control system
for small companies. Document procedures, control, schedule audits, corrective actions, training courses/training needs.
EtQ Inc.
- 399 Conklin St., Suite 208
- Farmingdale, NY 11735
- Ph. 800-354-4476 Fax 516-293-0784
www.etq.com EtQ Solutions This flexible, integrated system for ISO 9000 and QS-9000 and ISO 14000 features best-of-breed work flow,
customization without programming, document check in/check out, Internet/intranet enabled and integration with EtQ's training system. Its power and scalability make it the preferred choice for
managing the creation, review, approval, distribution and archiving of any type of document. Harpco Systems Inc.
- 28056 Oakland Oaks Court
- Wixom, MI 48393
- Ph. 248-374-1718 Fax 248-374-0022
www.harpcosystems.com Quality Plus Tired of writing FMEAs and control plans? Harpco system's Quality Plus
for Windows can fully automate the FMEA and control plan creation processes while increasing their usefulness. In addition, we offer a fully integrated suite of tools that can help you meet all your QS-9000 and ISO 9000 requirements.
The Harrington Group Inc.
- 576 N. Semoran Blvd.
- Orlando, FL 32807
- Ph. 800-476-9000 Fax 407-382-6141
www.harrington-group.com Document Control 2.0 Imagine having instant visibility of outdated documents, a complete
history of changes, and a centralized system for locating and reviewing every controlled and uncontrolled document in your business. Document Control System 2.0
is a lightweight utility that will help you organize and track revisions to documents requiring revision control. This program will help you establish a simple and effective document and data control system that is easy to use for all employees in your company.
Imageers Inc.
- 55 Fairmont Ave.
- Stamford, CT 06906
- Ph. 203-624-7300 Fax 801-457-3450
www.imageers.com TIMS (NT) This component-based, enterprisewide information management solution is seamlessly linked to
ProStyle's ZeroDefect Issue Management. TIMS9000 (NT) greatly assists in meeting ISO 9000 nonconformance reporting requirements by retrieving and displaying any file in your enterprise.
TIMS indexes every word of every file, including most CAD files and 200 other popular formats.
Insite Technology Group Inc.
- 7055 Engle Road, Building 5
- Cleveland, OH 44130
- Ph. 800-446-8665 Fax 440-826-3431
www.insite-inc.com ISOlutions ISOlutions
quality management software is a comprehensive document control software package. Designed to eliminate the need to purchase multiple quality programs, ISOlutions
offers document control, calibration, training, nonconformance tracking, corrective actions, supplier evaluations, SPC, FMEA, control plans and more to help create a paperless environment. Integral Solutions Inc.
- 222 E. Fourth St.
- Royal Oak, MI 48067
- Ph. 248-543-6040 Fax 248-543-2882
www.integsolutions.com ISI Software Suite This software suite integrates/links design and manufacturing information and quality
documents--critical for ISO 9000 and QS-9000 compliance--through a flexible, relational database, such as Microsoft Access. The suite, which includes DPACT (design), MPACT (manufacturing), OPACT
(operator) and APACT (auditing), provides a complete document management and control system, saving users time and money while improving their quality processes. Intelex Technologies Inc.
- 93 Skyway Ave., Suite 206
- Etobicoke, ON M9W 6O7 Canada
- Ph. 800-387-4019 Fax 416-679-0168
www.intelex.com Intelex Intelex's document control software is an integral part of the ISOsoft 9000 and
ISOsoft 14001
implementation and management software packages. The system allows users to register and control any type of electronic document format. An integrated Web feature automatically creates Web pages and a Web index for user documents.
Interax Group
- 75 Lavinia St., Suite 128
- New Glasgow, NS B2H 1N5 Canada
- Ph. 888-401-3956 Fax 902-485-6058
www.interaxgroup.ns.ca Paradigm Quality Management Software IG module integrated software including document control, concerns,
calibration, audits and more. Intercim Inc.
- 501 E. Highway 13
- Burnsville, MN 55337
- Ph. 612-894-9010 Fax 612-894-0399
www.intercim.com FACTORYnet This component-based software provides labor management, material management, quality management, equipment
management, shop-floor control, manufacturing engineering, and communications and support. IQS Inc.
- 19706 Center Ridge Road
- Cleveland, OH 44116
- Ph. 800-635-5901 Fax 440-333-3752
www.iqs.com IQS SYSDOC IQS SYSDOC
manages your master list of documents and assists with management change histories and audit scheduling. IQS PRODUCT IQS PRODUCT
controls blueprints and material/process specifications and manages product requirement change history, FMEAs and ENCs. IQS PROCESS IQS PROCESS
manages manufacturing/operations and administrative processes including inputs, the process and the outputs.
JK Technologies Inc.
- 251 N.E. Dixie Blvd.
- Delray Beach, FL 33444
- Ph. 800-792-4693 Fax 561-274-2101
www.jkt9000.com DOC9000 Single-user LAN or WAN solution that tracks current revisions of all documents, tracks/prints approval lists,
allows online approval of new documents or revisions with password protection, prints master lists, tracks/prints revision histories, tracks cross-references of related documents, allows online
access to actual documents for read-only viewing and tracks pending changes. Labtronics Inc.
- 546 Governors Road
- Guelph, ON N1K 1E3 Canada
- Ph. 519-767-1061 Fax 519-836-4431
www.labtronics.com Collect Labtronics Inc. manufactures and distributes scientific software for laboratories, especially in the areas
of data acquisition/analysis and instrument interfacing. Meridian Project Systems
- 1750 Howe Ave., Suite 640
- Sacramento, CA 95825
- Ph. 800-850-2660 Fax 916-641-3085
www.mps.com Prolog Manager 5.0 Prolog Manager 5.0
is a full 32-bit application that integrates with Microsoft Word and stores all documents in one database. Equipped with easy-to-use features and functionality, Prolog Manager
allows users to control the entire procurement process, including the ability to track bidding, buyout, contracts, changes, costs and project documentation. Pilgrim Software Inc.
- 2807 W. Busch Blvd., Suite 200
- Tampa, FL 33618
- Ph. 813-915-1663 Fax 813-915-1948
www.pilgrimusa.com Document Control Pilgrim's Document Control
software application was designed specifically to address the document management challenges of modern business and manufacturing environments. Based on real-world document control and business process requirements,
Document Control's revolutionary features pinpoint possible document management problems and present viable solutions. Pister Group Inc.
- 550 Eglinton Ave. W.
- Toronto, ON M5N 3A8 Canada
- Ph. 905-886-9470 Fax 905-764-6405
www.pister.com DO-PRO Document Control The software's key elements include recording release information, maintaining change history,
linking directly to documents and providing a master document list. The system will operate on a network and offers document access security. PowerWay Inc.
- 6919 Hillsdale Court
- Indianapolis, IN 46250
- Ph. 800-964-9004 Fax 317-598-1740
www.powerway.com PowerWay Document Management Solution The PowerWay Document Management Solution, affordable and
feature-rich, manages the life cycle of your business-critical documents including Microsoft Office, Adobe PDF and CAD files. Seamlessly integrated, PowerWay Desktop, PowerWay Document Manager
and PowerWay Intranet Publisher can be deployed rapidly so you can recover your investment in weeks, not years. PQ Systems Inc.
- 10468 Miamisburg-Springboro Road
- Miamisburg, OH 45342
- Ph. 800-777-3020 Fax 937-885-2252
www.pqsystems.com Quality Workbench Professional Quality Workbench Professional
is a powerful, dynamic software that revolutionizes the administration of any quality management system. Its modules include document control, audits, nonconformities, customer care, training, report designer and Intraview, a dynamic Web interface product. Quality Workbench Professional is a client/server solution that will help organizations comply with standards such as ISO 9000 and QS-9000.
Project Assistants Inc.
- 1409 Foulk Road, Suite 200
- Wilmington, DE 19810
- Ph. 302-477-9711 Fax 302-477-9712
www.projectassistants.com Team Work This powerful, easy-to-use, affordable new Microsoft Project 98 companion product provides
the state-of-the-art automation you need to integrate your organization's methodologies, processes and best practices with Microsoft Project. Now you can easily incorporate your Word documents,
Excel spreadsheets and other methodology templates with your Microsoft Project plan. Proquis Inc.
- 3158 River Road, Suite 36
- Des Plaines, IL 60018
- Ph. 847-768-6630 Fax 847-768-6921
www.proquis.com PROQUIS 9000 PROQUIS 9000, a document management/control system, handles all document types including control
plans, quality manuals, procedures, drawings, contracts, spreadsheets--even databases. Stores, secures and controls each document independently. Access tailored for each person. Full change
history. Holds original documents. Automatically notifies changes. Links to other areas (products, assets, gages).
QT Associates
- PO Box 4298
- Davidson, NC 28036
- Ph. 800-274-7380 Fax 800-396-5305
QTDM Win Quality Training Documentation Manager
for Windows 95/98 facilitates planning, scheduling and monitoring of students and classes within a quality training curriculum. QTDM Win maintains student records while reporting on required, completed and not completed courses. QTDM Win processes course and SOP revisions and provides retaining reminders.
Quality America Inc.
- 7650 E. Broadway, Suite 208
- Tucson, AZ 85710
- Ph. 800-722-6154 Fax 520-722-6705
www.qualityamerica.com Q-Pulse Q-Pulse
is a complete tool for managing your quality system. Providing much more than just document control, Q-Pulse
evaluates audit results, corrective actions and quality costs for clear management direction. Audit schedules, workload appraisals and gap analysis means users will always be prepared for ISO 9000, QS-9000 or Baldrige assessment.
Quality Systems Integrators
- P.O. Box 91
- Eagle, PA 19480
- Ph. 800-458-0539 Fax 610-458-7555
www.qsi-inc.com TMS TMS
combines training and document management into one easy-to-use product. Notification of document changes, electronic signatures and automatic updating of training records improves communication and maximizes resources. Word processing documents, drawings, flowcharts and other file types stay in their exact form and location. With our indexing system, documents are easily located and launched. Distribution lists, job requirements and historical information are stored in an access database. Includes revision routing, activity tabs and built-in e-mail. Provides a full audit trail and security for addressing auditor concerns. Stand-alone and enterprise versions available.
Quality Systems International
- 125 Hartwell Ave.
- Lexington, MA 02421
- Ph. 781-862-9002 Fax 781-862-9003
www.qualitysys.com Document Control System QSI's Document Control System
is a paperless, integrated system for ISO 9000, QS-9000 and ISO 14000. It features built-in work flow, choice of serial or parallel electronic review or approvals, automated versioning, archiving, backup approvers and status tracking. Training on changes is tracked, and DCRs include escalation.
QualTrax Inc.
- 105 Industrial Park Drive
- Christiansburg, VA 24073
- Ph. 540-382-4234 Fax 540-382-1801
www.qualtrax.com QualTrax Intranet document control software. Complete package including work flow,
training/testing, audit and corrective action. Set up with ISO standards but can easily be adjusted to individual company standards. Ringwood Software Inc.
- 59 Stiles Road, Suite 205
- Salem, NH 03079
- Ph. 800-949-6753 Fax 603-894-4483
www.ringwood.com Trove Trove
is an intranet-based online documentation presentation solution used for policy, procedure, departmental, regulatory and technical manuals. Trove
is also used for knowledge-based operational information. Trove is a proven solution in use throughout corporate America and around the world. Software Productivity Centre Inc.
- 1122 Mainland St., Suite 460
- Vancouver, BC V6B 5L1 Canada
- Ph. 604-662-8181 Fax 604-689-0141
www.spc.ca EssentialSET Enterprise An IT management framework that helps organizations implement sound, repeatable
development; project management; and quality processes. Surface Mount Product Development
- 1109 Grayson Way
- Milpitas, CA 95035
- Ph. 408-942-1056
www.smpd.com Customer Doc Manager Customer Doc Manager
is used to manage multiple document numbers assigned to product related documents such as drawings, bills of material and other documents. This software was designed for contract manufacturing where the subcontractor receives "packages" of documents from customers.
Document Change Record Manager Document Change Record Manager
is used to manage changes to controlled documents (standard operating procedures, work instructions, etc.) when one wants to restrict product-related changes to the engineering change order.
Document Change Record Manager provides traceability to all changes to controlled documents. Review Control Manager Review Control Manager is used
to manage reviews of controlled documents (standard operating procedures, work instructions, etc.). Review Control Manager
makes it easy to assign review tasks to employees and track their completion of the review. Establish due dates and then monitor when the due dates expire. SOP Manager
SOP Manager
is used to control standard operating procedures. It's a simple and effective way to keep track of all your ISO 9000 procedures. Depending on how you elect to number your procedures, this program can sort procedures by department or according to whichever document-numbering logic prevails.
Test Instruction Manager Test Instruction Manager
is used to control test instructions. It's a simple and effective way to keep track of all your ISO 9000 test instructions. Depending on how you elect to number your instructions, this program can sort instructions by department, owner or according to whichever document-numbering logic prevails.
Work Instruction Manager Work Instruction Manager
is used to control work instructions. It's a simple and effective way to keep track of all your ISO 9000 work instructions. Depending on how you elect to number your instructions, this program can sort instructions by department, owner or according to whichever document-numbering logic prevails.
Trackware Inc.
- 101 First St., Suite 353
- Los Altos, CA 94022
- Ph. 408-255-3058 Fax 408-343-0174
www.trackware.com QSTracker Document Control System Powerful and secure document and change control at affordable prices. This
integrated system provides control and security for all company documents. Some features include access over your company network, electronic signatures, secure passwords, online viewing and
archiving. For more information and a free copy of the application, visit our Web page or call. |
