Arkansas Arkansas Quality Award
Barbara Harvel
1111 W. Capital, Room 1013
Little Rock, AR 72201
Phone: (501) 373-1300
Fax: (501) 373-1976 The Arkansas Quality Award recognizes organizations that have met identified standards at four levels: quality interest--for organizations beginning to express interest in quality principles; quality commitment--for organizations demonstrating serious commitment to total quality management; quality achievement--for organizations demonstrating significant progress in building sound processes; Governor's Quality Award--for organizations demonstrating the utmost in quality excellence. Categories: Any Arkansas public or private organization of any size.
Year started: 1995
Baldrige-based: Yes
Schedule: April--applications of intent due. May--award applications due. Oct.--awards announced. California California Governor's Quality Award
Barbara Blalock
California Center for Quality, Education and Development
P.O. Box 1929
Danville, CA 94526-6929
Phone: (510) 210-9766
Fax: (510) 944-3455
Web: calqed@dnai.com The California Governor's Quality Award is based on the Baldrige criteria and is designed to stimulate continuous improvement, increase competitiveness and recognize California organizations that excel. Applicants may apply in one or more of four areas: management, marketplace, workplace, community or for the Overall Excellence Award. There is no limit to the number of award recipients. Awards are presented to the winners by the governor of California. Additional award levels will be added in 1998. Categories: Small businesses (less than 500 employees), large businesses (500 employees or more), service, health care, education, government and nonprofit organizations.
Year started: 1994
Baldrige-based: Yes
Schedule: April--eligibility application due. June--award applications due. Dec.--awards announced. The Eureka Award for Performance Excellence and the U.S. Senate Productivity Award
Thomas Hinton or Alicia Pettersen
California Council for Quality & Service
2300 Boswell Road, Suite 211
Chula Vista, CA 91914
Phone: (619) 656-4200
Fax: (619) 656-2389
E-mail: ccqs@swmall.com
Web: www.swmall.com/ccqs These two awards are the top level awards offered by CCQS. The U.S. Senate Productivity Award is limited to large and small manufacturers. The Eureka Award offers seven categories: large and small service, education, health care, nonprofit, government and military/armed forces. Both awards use the most current Baldrige Award criteria. Categories: U.S. Senate Productivity Award--small manufacturer (less than 200 employees), large manufacturer (200 or more employees). Eureka Award--large and small service, education, health care, nonprofit, government and military/armed forces.
Year started: 1992
Baldrige-based: Yes
Schedule: Aug.--applications due. The California Prospector Award
California Council for Quality & Service
Address: Same as above The California Prospector Award is a short-form version of the Baldrige Award. It was created to help applicants advance their performance excellence initiative before committing to the extensive U.S. Senate Productivity or Eureka awards. Categories: Open to all businesses.
Year started: 1992
Baldrige-based: Yes
Schedule: Applications received year-round except for Aug., Sept. and Oct. The California Challenge
California Council for Quality & Service
Address: Same as above The California Challenge is a self-assessment program to help private and public sector applicants begin their journey toward performance excellence. Categories: Open to all businesses.
Year started: 1992
Baldrige-based: Yes
Schedule: Applications received year-round except for Aug., Sept. and Oct. Canada Canada Awards for Excellence
John Perry
National Quality Institute
2275 Lakeshore Blvd. W., Suite 307
Etobicoke, Ontario M8V 3Y3
Canada
Phone: (416) 251-7600/ext. 223
Fax: (416) 251-9131
Web: www.nqi.com The Canada Awards for Excellence recognizes excellence through quality in both private and public sectors, on a national scale. It is based on the Canadian Quality Criteria (separate private and public sector criteria). The majority of regional awards programs on quality also link to the national program, using the same adjudication criteria. Organizations/institutions are required to document their use of quality principles/practices and outline outcomes over a minimum of the past three years. The program has nine categories. Categories: Manufacturing (small, medium and large), services (small, medium and large), education, government, health care, associations and nonprofit organizations.
Year started: 1989
Baldrige-based: No
Schedule: April--applications due. Oct.--awards presentation. Colorado Better Business Bureau Excellence in Customer Service Award
Carol Odell
Better Business Bureau
3022 N. El Paso
Colorado Springs, CO 80907
Phone: (719) 636-5076, ext. 111
Fax: (719) 636-5078 The award recognizes and promotes excellence in customer service. Evaluators review applications based on these categories: collecting and analyzing data, action on data, customer service results, valuing customer service, employee involvement, commitment and empowerment. Awards are granted upon successful completion of criteria. Multiple awards per category may be awarded. Categories: Any profit or nonprofit business in the Pikes Peak region in business for two years.
Year started: 1995
Baldrige-based: Yes
Schedule: March--applications of intent due. May--award applications due. Sept.--awards presentation. Connecticut Connecticut Award for Excellence
Brian R. Will
Connecticut Award for Excellence
P.O. Box 67
Rocky Hill, CT 06067
Phone: (800) 392-2122
Fax: (860) 721-8511 The Connecticut Award for Excellence is Connecticut's state-sanctioned quality award. Established by the governor in 1993, it is operated as a nonprofit venture between public and private sectors. There are three levels of recognition: the Nutmeg award, for organizations beginning their quality journey; the Charter Oak award, for those that have made substantial progress; and the Genius Award, which mirrors the Baldrige Award. Categories: Manufacturing, service, state and local government, health care and educational institutions.
Year started: 1993
Baldrige-based: Yes
Schedule: Sept.--eligibility applications due. Dec.--award applications due. May--awards ceremony. Connecticut Quality Improvement Awards
Sheila Carmine
Connecticut Quality Improvement Partnership
P.O. Box 1396
Stamford, CT 06904-1396
Phone: (203) 322-9534
Fax: (203) 329-2465
www.ctqualityaward.org All for-profit and nonprofit manufacturing and service organizations located in Connecticut may apply for this award, which recognizes demonstrated quality improvements as a strategy for performance excellence. The Connecticut Quality Improvement Award, the United States' first state-level quality award, uses the entire current Baldrige Award criteria. There is no limit to the number of winning organizations. Categories: Small (1-100 employees), medium (101-499 employees), large (500 or more employees).
Year started: 1987
Baldrige-based: Yes
Schedule: July--applications of intent due. Oct.¾award applications due. Feb.¾feedback returned. Connecticut Small Organization Quality Award
Connecticut Quality Improvement Partnership
Address: Same as above Organizations located in Connecticut with fewer than 500 employees, including components of larger organizations, are encouraged to apply for this award. Eligible organizations include, but are not limited to, service businesses, manufacturing businesses, hospitals and health care facilities, academic institution, nonprofits and government agencies. Applicants must demonstrate an extended commitment to measurable progress on their journey to long-term competitiveness. Categories: Small (fewer than 500 employees).
Year started: 1994
Baldrige-based: Yes
Schedule: July--applications of intent due. Oct.--award applications due. Feb.¾feedback returned. Connecticut Innovation Award
Connecticut Quality Improvement Partnership
Address: Same as above This award recognizes accomplishments during the first stages of the quality journey for all Connecticut-based organizations. It is meant to stimulate interest in organizations to implement quality while fostering recognition of innovative improvements. There is no limit to the number of applications from any organization and no limit to the number of Connecticut Innovation Prizes presented each year. Categories: All.
Year started: 1995
Baldrige-based: Yes
Schedule: June--applications due. Delaware Delaware Quality Award
Zena Tucker
Delaware Quality Consortium
99 Kings Highway
Dover, DE 19901
Phone: (302) 739-4271
Fax: (302) 739-5749 The Delaware Quality Award rewards those organizations that have excelled in meeting the quality challenges facing modern business. Although based on the Baldrige Award, the award differs in the types of categories, these being large and small manufacturing and nonmanufacturing organizations, and nonprofit of any size. Categories: Small (fewer than 100 employees) and large (100 or more employees) manufacturing or nonmanufacturing organizations, nonprofit of any size.
Year started: 1992
Baldrige-based: Yes
Schedule: Nov.--applications available. May--applications due. Oct.--winners announced. Florida Governor's Sterling Award
John A. Pieno
The Florida Sterling Council
P.O. Box 13907
Tallahassee, FL 32317-3907
Phone: (904) 922-5316
Fax: (904) 487-0801 Unlike the Baldrige Award, the Sterling Award also recognizes quality achievements in the public, education and health-care sectors. Applicants compete against a world-class standard of excellence, not against each other. All organizations meeting the standard will be honored with an award. Categories: Manufacturing, service, education, health care and public. Each category is divided into large (250 or more employees) and small/medium (fewer than 250 employees)
Year started: 1993
Baldrige-based: Yes
Schedule: Sept.--applications of intent due. Nov.--award applications due. May--awards ceremony. Georgia Georgia Oglethorpe Award
Victoria Currie Taylor
148 International Blvd., Suite 525
Atlanta, GA 30303
Phone: (404) 651-8405
Fax: (404) 651-9377 The Georgia Oglethorpe Award was created through a private-public partnership. It is intended to recognize performance excellence, drive continuous improvement and celebrate achievements. Based in the Georgia Department of Labor and endorsed by the governor, the process offers a high-value, low-cost assessment and all applicants receive a detailed feedback report. There is no limit on the number of organizations that might receive the award. Categories: Small (fewer than 200 employees) and large (200 or more employees) business and manufacturing, service, government, education, health care and nonprofit.
Year Started: 1997
Baldrige-Based: Yes
Schedule: May--applications of intent due. July--award applications due. March--awards banquet. Hawaii Hawaii State Award of Excellence
Norm Baker
Chamber of Commerce of Hawaii
1132 Bishop St., Suite 200
Honolulu, HI 96813
Phone: (808) 545-4394
Fax: (808) 545-5409 This Baldrige-based award adds a focus that perpetuates Hawaii's uniqueness and spirit of aloha. This award is open to all organizations. More than 50 percent of the applicant's employees and 50 percent of its physical assets must be located in Hawaii. Categories: Any public or private, profit or nonprofit organization of any size.
Year started: 1994
Baldrige-based: Yes
Schedule: Dec.--applications available. March--eligibility applications due. May--award applications due. Oct.--awards ceremony. Idaho Idaho Quality Award
Dr. Tom Foster
Idaho Quality Award
Department of CIS & PM
Boise State University
Boise, ID 83725
Phone: (208) 385-1181
Fax: (208) 385-3637 The Idaho Quality Award uses the Baldrige criteria and has simplified the application process to provide learning for organizations in Idaho. Applicants may apply in any of the following four categories: quality management system, quality in the marketplace, quality in the workplace and quality in the community. Additional recognition is available at the quality interest and quality commitment levels. These awards levels provide learning for firms that are newer to the quality journey. Categories: Any organization that employs people in Idaho.
Year started: 1995
Baldrige-based: Yes
Schedule: Contact the Idaho Quality Award office. Illinois Illinois Team Excellence Award
Jane Frech
Illinois Manufacturer's Association
220 East Adams St.
Springfield, IL 62701-1123
Phone: (217) 522-1240, ext. 317
Fax: (217) 522-8469 The award showcases how Illinois businesses use teamwork, training and people empowerment to consistently supply superior products and services at optimal costs. Employee teams must be from companies headquartered or located in Illinois, and the team must represent a cross-section of that work force. The team's case study may be part of an ongoing project, process change or one-time project to reduce costs, improve quality or safety, or increase productivity. Categories: Any public or private, profit or nonprofit organization of any size.
Year started: 1993
Baldrige-based: No
Schedule: June--applications due. Sept.--regional team presentations. Oct.--final presentations and awards ceremony. The Lincoln Awards for Excellence
F.G. (Skip) Coggin
The Lincoln Foundation for Business Excellence
820 W. Jackson Blvd., Suite 525
Chicago, IL 60607
Phone: (312) 258-5301
Fax: (312) 258-4066 There are three levels offered in the Lincoln Awards for Excellence: Commitment to Excellence--for efforts to adopt and apply continuous improvement principles; Progress Toward Excellence--for demonstrating sound and notable continuous improvement processes; and Achievement of Excellence--for demonstrating exemplary approach, deployment and results in overall quality systems. There is no limit to the number of awards. Categories: Education, government, health care, industry and service.
Year started: 1995
Baldrige-based: Yes
Schedule: April--applications of intent due. June--award applications due. Dec.--awards ceremony. Indiana State of Indiana Quality Improvement Award
Bob Joseph
1 North Capitol Ave., Suite 925
Indianapolis, IN 46204
Phone: (317) 635-3058
Fax: (317) 231-7095
E-mail: bjoseph@bmtadvantage.org
Web: www.bmtadvantage.org This award was designed to recognize Indiana operations that use quality to remain competitive and to recognize organizations that achieve third-party recognition of outstanding efforts in the quality area (ISO 9000, ISO 14000, QS-9000, etc.). Categories: A broad spectrum of Indiana organizations, including financial, education, service and manufacturing.
Year started: 1995
Baldrige-based: No
Schedule: Call Kansas Kansas Award of Excellence
Elaine Hanna
151 N. Volutsia
Wichita, KS 67214
Phone: (800) 743-6767
Fax: (316) 529-1037 The mission of the Kansas Award of Excellence is to promote the continuous performance improvement, customer satisfaction and global competitiveness of Kansas's organizations. There are three levels: Commitment to Excellence--for organizations just beginning on the quality journey. Performance in Quality--for companies that are able to demonstrate their commitment and practice of quality principles. Kansas Award for Excellence is the highest award and requires an application at a similar level of commitment as the Malcolm Baldrige Award. Categories: Any organization, profit or nonprofit, public or private, government or military, education or health care.
Year started: 1995
Baldrige-based: Yes
Schedule: Jan.--applications available. May--applications due. Oct.--awards ceremony. Kentucky Commonwealth of Kentucky Quality Award
Joe Walters
Kentucky Quality Council
167 W. Main St., Suite 500
Lexington, KY 40507
Phone: (606) 255-9458
Fax: (606) 252-7900 Organizations can apply at one of four levels depending on their maturity in the Baldrige criteria: Quality Interest, Quality Commitment, Quality Achievement and Governor's Gold Quality Award. All applicants receive recognition at one of the four levels. Categories: Large and small manufacturing and service companies, educational institutions, health care providers, government agencies.
Year started: 1997
Baldrige based: Yes
Schedule: March--applications of intent due. May--award applications due. Oct.--awards banquet. Louisiana Louisiana Quality Award
Allen Naquin
Louisiana Quality Foundation
Louisiana Productivity Center
P.O. Box 44172
Lafayette, LA 70504-4172
Phone: (318) 482-6422
Fax: (318) 262-5472 There are two levels in the Louisiana Quality Award process. Applicants may apply for the award, or they may apply for review and feedback only. The award is given to recipients who meet a significant part of the criteria as determined by an objective panel of judges. All applicants that meet the criteria and are considered to be quality organizations will receive awards. Categories: For-profit manufacturing and service, nonprofit, government and education.
Year started: 1995
Baldrige-based: Yes
Schedule: Aug.--applications due. Nov.--site visits. Jan.--award presentation. U.S. Senate Productivity Award
Edward J. O'Boyle
College of Administration and Business
Louisiana Tech University
P.O. Box 10318
Ruston, LA 71272
Phone: (318) 257-3701
Fax: (318) 257-4253
E-mail: oboyle@cab.latech.edu In selecting a suitable recipient, the board looks at these six factors: an organization's specific productivity and quality improvement program; the program's driving force; senior management's commitment to quality and productivity; the involvement of the company's work force in the program; impact on owners, managers, employees, customers and vendors; and the transferability of the program to other private-sector businesses. One prize is awarded each year. Categories: Any private for-profit or nonprofit business of any size operating at least five years in Louisiana.
Year started: 1984
Baldrige-based: No
Schedule: Sept.--applications due. Dec.--awards given. U.S. Senate Innovation Award
Louisiana Tech University
Address: Same as above Similar to Louisiana's U.S. Senate Productivity Award, but the critical factors differ. Board members look at the specific innovation; the driving force behind it; senior manager's commitment to the activity; risks taken to develop innovation; impact on owners, managers, employees, customers, vendors and competition; and the transferability of the program to other private-sector businesses. One prize is awarded on an occasional basis. Categories: Any private for-profit or nonprofit business of any size operating at least five years in Louisiana.
Year started: 1988
Baldrige-based: No
Schedule: Same as U.S. Senate Productivity Award above. Maine Margaret Chase Smith Maine State Quality Award
Andrea Jandebeur
Maine Quality Center
P.O. Box 2328
Lewiston, ME 04241-2328
Phone: (207) 946-4687
Fax: (207) 623-4568 This Baldrige-based award is open to any organization in Maine that employs five or more people. In the 1998 award cycle, the award will be offered at three different levels: commitment, progress and excellence (Baldrige-based). There is no limit to the number of winners. Categories: Any organization with five or more employees.
Year started: 1991
Baldrige-based: Yes
Schedule: March--applications of intent due. April--award applications due. Nov.--awards ceremony. Maryland U.S. Senate Productivity Award
Amit Gupta
Maryland Center for Quality and Productivity
Maryland Business School
University of Maryland
College Park, MD 20742-1815
Phone: (301) 405-7099
Fax: (301) 314-9119
Web: www.mbs.umd.edu/mcqp This award promotes the improvement of productivity and quality in Maryland organizations and facilitates information-sharing on successful management strategies to improve organizational performance. The criteria serves as a self-assessment tool, and all applicants receive detailed written feedback. Categories: Manufacturing, service and public sector.
Year started: 1983
Baldrige-based: Yes
Schedule: June--eligibility determination. July--applications due. Oct.--awards presentation. Maryland Quality Awards
Maryland Center for Quality and Productivity
Address: Same as above The award criteria and process is identical to U.S. Senate Productivity Awards. It is open to all organizations; awards levels include certificate of recognition, bronze, silver and gold to recognize applicants at various levels of achievement. Categories: All organizations.
Year started: 1997
Baldrige-based: Yes
Schedule: Same as U.S. Senate Productivity Awards above. Governor's Quality Awards
Tina Romanowski
Center for Continuous Quality Improvement
Dept. of Budget and Management
301 W. Preston St., Room 602
Baltimore, MD 21201
Phone: (410) 767-4687
Fax: (410) 333-5262
E-mail: cromanow@dbm.state.md.us This award is presented to state agencies or units of state agencies that excel in productivity and quality achievement. Examiners evaluate and score applicants on five categories of information: management leadership, customer satisfaction, management of process quality, human resource excellence and the site visit. Categories: State agencies-- small (fewer than 500employees), medium (500-1,499 employees) and large (1,500 or more employees).
Year started: 1992
Baldrige-based: Yes
Schedule: April--applications available. July--applications due. Oct.--awards ceremony. Massachusetts Massachusetts Quality Award
Jerold Christen
Massachusetts Council for Quality
University of Massachusetts at Lowell
Center for Industrial Competitiveness
600 Suffolk St., 5th Floor
Lowell, MA 01854
Phone: (617) 275-1200
Fax: (617) 275-1958 The Massachusetts Quality Award has three levels: a noncompetitive organizational self-assessment; a noncompetitive Baldrige-based application, evaluation by a certified panel, site visit and feedback report and planning with the panel's senior examiner; and a competitive state-level quality award. All levels are open to all organizations within the state. Categories: Manufacturing, government, education, small business, profit and nonprofit.
Year started: 1991
Baldrige-based: Yes
Schedule: Dec.--applications due. April--awards ceremony. Michigan Michigan Quality Leadership Award
Bill Kalmar
Oakland University
523 O'Dowd Hall
Rochester, MI 48309-4401
Phone: (248) 370-4552
Fax: (248) 370-4628
E-mail: kalmar@oakland.edu
Web: www.nemonline.org/mqc/ This Baldrige-based award also includes health care and education organizations. There is no limit to the number of awards in each category. The Michigan Quality Council implemented a two-tiered award program by establishing an honor roll in 1995. Categories: Manufacturing, service, health care, education, small business and the public sector.
Year started: 1993
Baldrige-based: Yes
Schedule: March--eligibility applications due. May--award applications due. Oct.--winners announced. Muskegon Quality Award
Gayle Miller
Muskegon Quality Award Committee
Hackley Hospital
1700 Clinton St.
Muskegon, MI 49440
Phone: (616) 728-4642
Fax: (616) 728-4897 Any organization of any size located in the county of Muskegon may apply for this award. The three prize levels are gold, silver and bronze. The award is based loosely on Baldrige criteria. Categories: Any organization, including but not limited to service, banking and government.
Year started: 1992
Baldrige-based: Yes
Schedule: Call |
