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1998 ISO 9000 Software Buyers Guide
by Dirk Dusharme and Laurel Thoennes

Documenting a management system to meet the needs of a quality management system can be an exhausting and complicated process. Fortunately, a wide variety of software products helps quality managers prepare for the certification process.
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The Small Company Route to ISO 9000
by Douglas L. Berg
and William M. Harral
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CSTE: New Certification for Software Test Engineers
by Steve Devinney
and Lisa Grzeszczak
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Achieving Total Customer Satisfaction Through Six Sigma
by Jan Erwin
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The Future of Optical Gaging Equipment
by Peter Klepp
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