A young manager told me about the day she nearly quit her job. A major restructuring had left her team reeling. As targets shifted overnight, colleagues departed and rumors spread faster than facts. “I felt like I was living in a storm without a compass,” she said.

What changed her mind wasn’t a new strategy document or a revised set of KPIs. It was a story. Her CEO gathered the…

What can we learn about human intelligence by studying how machines “think?” Can we better understand ourselves if we better understand the artificial intelligence systems that are becoming a more significant part of our everyday lives?

These questions may be deeply philosophical, but for Phillip Isola, finding the answers is as much about computation as it is about cogitation…

Implementing a new quality management system (QMS) is no small task, especially for life science companies faced with stringent regulatory requirements and a high validation burden. Entrenched legacy systems compound the problem as organizational inertia and complacency lead companies to make do with manual processes and siloed tools.

But as quality pioneer W. Edwards Deming…