Management
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In the evolving landscape of work, the push for federal employees to return to office spaces has sparked a complex dialogue about productivity, workplace culture, and the very nature of work itself. The forced shift back to office environments under the Biden administration—under pressure from…
Read articleAs the modern work environment continues its march toward remote settings, managers are increasingly turning to agile metrics to keep their teams trackable and transparent. But what’s all the fuss about? Why are these tools not just beneficial but essential?
Measurement for remote… Read articleOne hundred years ago this month, Walter Shewhart wrote a memo that contained the first process behavior chart. In recognition of this centennial, this column reviews four different applications of the techniques that grew out of that memo.
The first principle for interpreting…
Read articleAcross the country, hundreds of thousands of drivers deliver packages and parcels to customers and companies each day, with many click-to-door times averaging only a few days. Coordinating a supply chain feat of this magnitude in a predictable and timely way is a longstanding problem of…
Read articleDeming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.
Named for the X format that connects strategic (…
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