Management Features

Mike Richman's picture
Mike Richman
The U.S. national debt currently stands at approximately $20 trillion. In the time it will take you to read this article, the debt will increase by a couple of million dollars more. Regardless of...
Thomas Kochan's picture
Thomas Kochan
Politicians have traditionally paid lip service to the plight of the worker, but with working class struggles at the top of the new administration’s fix-it list, we will likely hear them talking...
Tom Scaletta's picture
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they...
Tony Delmercado's picture
Tony Delmercado
Employees who know and understand their company’s core values are 51 times more likely to be engaged fully in their work than those who don’t. That’s an impressive stat that leaders can’t afford...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI...
Peter Bussey's picture
Peter Bussey
A central tenet of President Trump’s campaign platform was reducing the regulatory burden on businesses, with the desired effect of facilitating business expansion, job creation, and economic...
DNV GL's picture
DNV GL
More than a million organizations around the world embrace the ISO 9001 quality management system (QMS) standard to guide their businesses and operate in the most efficient manner possible. The...
Roger Jensen's picture
Roger Jensen
For several decades, manufacturers have been pursuing lean on their shop floors to reduce costs and improve lead times through waste elimination and process improvement. They have been less...
Christopher Martin's picture
Christopher Martin
Recently, during one of my many adventures across the internet, I stumbled across a photo that struck me. It depicts an aisle of a U.S. drugstore, where nearly every single product facing has a tag...
Jean-Noel Barrot's picture
Jean-Noel Barrot
Operating a small business, the backbone of the U.S. economy, has always been tough. But small businesses have been disproportionately hurt by the Great Recession, losing 40 percent more jobs than...
Eston Martz's picture
Eston Martz
The language of statistics is a funny thing, but there usually isn’t much to laugh at in the consequences that can follow when misunderstandings occur between statisticians and nonstatisticians. We...
Annette Franz's picture
Annette Franz
Do you know what it takes to stay ahead of the competition? Is that one of your business goals? Recently I was interviewed by someone for an article she was writing, and one of the questions was...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
When the circus ringmaster wails, “...and children of all ages,” he is speaking to me. I love the circus. When it came to my rural hometown when I was a boy, it was an all-consuming experience that...
Catherine Beare's picture
Catherine Beare
Sponsored Content Although efforts have been made to create policies that support a bias-free workplace, there is still a considerable way to go toward achieving the gender equality that...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
In case you missed it, last week’s Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest publisher in chief Mike Richman. In the show, we...
Bruce Hamilton's picture
Bruce Hamilton
Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
My wife, Carole, just gave me a shirt emblazoned with, “The good thing about science is that it’s true whether or not you believe in it.” It reminded me of an important phenomenon that has been...
Daniel Blake's picture
Daniel Blake
Pulling out of a country is an expensive proposition for a multinational firm, but it is sometimes required for the corporate bottom line. If the host country changes laws or even expropriates a...
Mary McAtee's picture
Mary McAtee
Sponsored Content Technical and commercial media sources are constantly discussing how design safety and security has not kept pace with quickly evolving technologies. Pundits are pointing to...
Julie Winkle Giulioni's picture
Julie Winkle Giulioni
It’s been nearly 50 years since Stanley Kubrick introduced HAL (Heuristically programmed ALgorithmic computer) in the science fiction film 2001: A Space Odyssey. What appeared to be fantastic and...