Quality Features

Mike Richman's picture
Mike Richman
The U.S. national debt currently stands at approximately $20 trillion. In the time it will take you to read this article, the debt will increase by a couple of million dollars more. Regardless of...
NIST's picture
NIST
To any of his sports-fan colleagues, NIST mathematician and computer programmer Vernon Dantzler might have been somewhat of a celebrity. Dantzler had been a professional baseball player, and a star...
Harish Jose's picture
Harish Jose
The world of systems is very wide and deep, and this column can’t be perfect and all-encompassing. My goal here is to emphasize that solutions based on incomplete models lead to incomplete...
Thomas Kochan's picture
Thomas Kochan
Politicians have traditionally paid lip service to the plight of the worker, but with working class struggles at the top of the new administration’s fix-it list, we will likely hear them talking...
Christine Schaefer's picture
Christine Schaefer
Last month, 2001 Baldrige Award-winning University of Wisconsin-Stout hosted a lively campus engagement session. (See for yourself via this video of the live-streamed event, which kicked off with...
Andrew Sloan's picture
Andrew Sloan
At times it can be difficult to have a common-sense discussion about the relationship between business and the natural environment. The discourse (maybe argument is a better word) tends to be...
Tom Scaletta's picture
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they...
Tony Delmercado's picture
Tony Delmercado
Employees who know and understand their company’s core values are 51 times more likely to be engaged fully in their work than those who don’t. That’s an impressive stat that leaders can’t afford...
Mike Richman's picture
Mike Richman
Our most recent episode of QDL from this past Friday offered a nice mix of content covering the pros of regulations, transitioning to ISO 9001, the human case for going slow on artificial...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI...
Jeffrey Phillips's picture
Jeffrey Phillips
The attempt to eliminate noise from an operating system or a business process is an interesting and perhaps worthwhile challenge, until one considers the question: What is the real signal? What is...
Ryan E. Day @ Quality Digest's picture
Ryan E. Day @ Quality Digest
Sponsored Content In a TED Talk, Geordie Rose, co-creator of the D-WAVE quantum computer, said, “Humans use tools to do things. If you give humans a new kind of tool, they can do things they couldn...
Peter Bussey's picture
Peter Bussey
A central tenet of President Trump’s campaign platform was reducing the regulatory burden on businesses, with the desired effect of facilitating business expansion, job creation, and economic...
DNV GL's picture
DNV GL
More than a million organizations around the world embrace the ISO 9001 quality management system (QMS) standard to guide their businesses and operate in the most efficient manner possible. The...
Davis Balestracci's picture
Davis Balestracci
Just curious: Do you have monthly (and/or quarterly and/or even weekly) “How’re we doin’?” meetings like the end-of-year scenario described in my November and December columns last year—about...
Roger Jensen's picture
Roger Jensen
For several decades, manufacturers have been pursuing lean on their shop floors to reduce costs and improve lead times through waste elimination and process improvement. They have been less...
Jon Speer's picture
Jon Speer
If you’re in the business of developing medical devices, then risk and risk management become terms synonymous with your daily operations. Your overall task is to bring a device to market that not...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Do we have another automotive cheating scandal? Could helping our economy be as easy as just paying our vendors faster? Last week’s Quality Digest Live contained answers to those questions and a...
Christopher Martin's picture
Christopher Martin
Recently, during one of my many adventures across the internet, I stumbled across a photo that struck me. It depicts an aisle of a U.S. drugstore, where nearly every single product facing has a tag...
Jean-Noel Barrot's picture
Jean-Noel Barrot
Operating a small business, the backbone of the U.S. economy, has always been tough. But small businesses have been disproportionately hurt by the Great Recession, losing 40 percent more jobs than...