State Awards Directory
ALABAMA - MICHIGAN

1999
State Quality Awards
Directory
by Elizabeth Larson

From Alabama to Wyoming, state and regional quality awards continue to grow. Now, 43 states and Canada support at least one quality awards process, most of them based on the Malcolm Baldrige National Quality Award.

The following states have entries in this directory.

Due to the length of this resource, it has been divided into two pages. This page starts with Alabama and ends with Michigan. The next page, begins with Minnesota and ends with Wyoming.

Alabama

Alabama Quality Award

  • Linda Vincent
  • Alabama Productivity Center
  • P.O. Box 870318
  • Tuscaloosa, AL 35487-0318
  • Phone: (205) 348-8994
  • Fax: (205) 348-9391
  • Web: ua1vm.ua.edu:80/~proctr

Examination categories include leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management and business results. To qualify, applicants' productivity and quality efforts must be implemented within Alabama.  Applicants may have affiliates, divisions or headquarters in other states.

Categories: Small business, manufacturing, service (including government), education and health care.

Schedule: Oct.-applications available. April-applications due. Nov.-awards ceremony.

 

Arizona

Arizona State Quality Award

  • Tim Jones
  • Arizona Quality Alliance
  • 7510 E. Main St., Suite 3
  • Scottsdale, AZ  85251-4523
  • Phone: (480) 481-3454
  • Fax: (480) 481-3097
  • Web: www.arizona-excellence.com

All organizations-public or private, profit or nonprofit-are eligible, and award categories are set according to the organization's size without limitations on the sector, industry or profit status. The Governor's Award recognizes organizations that have mature quality systems and a sustained record of superior performance. There is no limit to the number of award recipients. The Arizona Pioneer Award for Quality recognizes organizations that have begun their quality journey by establishing and deploying fundamental quality systems and demonstrating a commitment to continuous improvement.

Categories: Small (up to 99 employees), medium (100-499 employees), large (500 or more employees).

Schedule: The award process runs from August through December.

 

Arkansas

Arkansas Quality Award

  • Barbara Harvel
  • 1111 W. Capital, Room 1013
  • Little Rock, AR  72201
  • Phone: (501) 373-1300
  • Fax: (501) 373-1976

The Arkansas Quality Award recognizes organizations that have met identified standards at four levels: quality interest-for organizations beginning to express interest in quality principles; quality commitment-for organizations demonstrating serious commitment to total quality management; quality achievement-for organizations demonstrating significant progress in building sound processes; Governor's Quality Award-for organizations demonstrating the utmost in quality excellence.

Categories: Any Arkansas public or private organization.

Schedule: April-applications of intent due. May-award applications due. Oct.-awards announced.

 

California

California Governor's   Quality Award

  • Steve Brooks
  • California Center for Quality, Education and Development CalQED)
  • 1600 S. Main St., Suite 235
  • Walnut Creek, CA  94596
  • Phone: (925) 944-1835
  • Fax: (925) 944-3455
  • E-mail: quality@calqed.org
  • Web: www.calqed.org

The California Governor's Quality Award has three award levels: Level 1, Commitment-awards organizations that have made a serious commitment to quality; Level 2, Achievement-awards organizations that have demonstrated and implemented quality; Level 3, Excellence-awards organizations reaching the highest levels of performance excellence (there are five Excellence awards-Overall, Management, Marketplace, Workplace and Community).

Categories: Open to all California organizations.

Schedule: May-eligibility application due. July/Aug.-award applications due. Dec.-awards announced.

The Eureka Award for Performance Excellence and the U.S. Senate Productivity Award

  • Thomas Hinton
  • California Council for
  • Quality & Service
  • 2300 Boswell Road, Suite 211
  • Chula Vista, CA 91914
  • Phone: (619) 656-4200
  • Fax: (619) 656-2389
  • Web: www.ccqs.org

The U.S. Senate Productivity Award is limited to large and small manufacturers. The Eureka Award offers seven categories. Both awards use the most current Baldrige Award criteria.

Categories: U.S. Senate Productivity Award-small manufacturer (less than 200 employees), large manufacturer (200 or more employees). Eureka Award-large and small service, education, health care, nonprofit, government and military/armed forces.

Schedule: Aug.-applications due.

 

The California Prospector Award

  • California Council for Quality & Service
  • Address: Same as above

The California Prospector Award is a short-form version of the Baldrige Award. It helps applicants advance their performance excellence initiative before committing to the extensive U.S. Senate Productivity or Eureka awards.

Categories: Open to all businesses.

Schedule: Applications received year-round except for Aug. and Sept.

 

The California Challenge

  • California Council for Quality and Service
  • Address: Same as above

The California Challenge is a self-  assessment program to help private and public sector applicants begin their journey toward performance excellence.

Categories: Open to all businesses.

Schedule: Applications received year-round except for Aug. and Sept.

 

Canada

Canada Awards for Excellence

  • John Perry
  • National Quality Institute
  • 2275 Lakeshore Blvd. W., Suite 307
  • Etobicoke, ON M8V 3V3 Canada
  • Phone: (416) 251-7600, ext. 223
  • Fax: (416) 251-9131
  • Web: www.nqi.ca

The Canada Awards for Excellence, quality category, recognizes excellence through quality in both private and public sectors, on a national scale. It is based on the Canadian Quality Criteria (separate private and public sector criteria). Organizations/institutions must document their use of quality principles/practices and outline outcomes during the past three years.

Categories: Manufacturing (small, medium and large), services (small, medium and large), education, government, health care, associations and nonprofit organizations.

Schedule: April-applications due. Oct.-awards presentation.

 

Colorado

Better Business Bureau Excellence in Customer Service Award

  • Carol Odell
  • Better Business Bureau
  • 3022 N. El Paso
  • Colorado Springs, CO  80907
  • Phone: (719) 636-5076, ext. 111
  • Fax: (719) 636-5078
  • E-mail: ppbbb@bbbnet.org

The award recognizes and promotes excellence in customer service. Evaluators review applications based on these categories: collecting and analyzing data; action on data; customer service results; valuing customer service; and employee involvement, commitment and empowerment.

Categories: Any profit or nonprofit business in the Pikes Peak region. Must be in business for two years.

Schedule: March-applications of intent due. May-award applications due. Sept.-awards presentation.

 

Connecticut

Connecticut Award for Excellence

  • Brian R. Will
  • Connecticut Award for Excellence
  • P.O. Box 67
  • Rocky Hill, CT 06067
  • Phone: (800) 392-2122
  • Fax: (860) 721-8511

The Connecticut Award for Excellence is operated as a nonprofit venture between public and private sectors. There are three levels of recognition: the Nutmeg award, for organizations beginning their quality journey; the Charter Oak award, for those that have made substantial progress; and the Genius Award, which mirrors the Baldrige Award.

Categories: Manufacturing, service, state and local government, health care and educational institutions.

Schedule: Sept.-eligibility applications due. Dec.-award applications due. May-awards ceremony.

 

Connecticut Quality Leadership Award

  • Sheila Carmine
  • Connecticut Quality Improvement Award Partnership
  • P.O. Box 1396
  • Stamford, CT 06904-1396
  • Phone: (203) 322-9534
  • Fax: (203) 329-2465
  • Web: www.ctqualityaward.org

All for-profit and nonprofit manufacturing and service organizations located in Connecticut may apply for this award, which recognizes demonstrated quality improvements as a strategy for performance excellence. The Connecticut Quality Improvement Award uses the entire current Baldrige Award criteria.

Categories: All Connecticut-based companies.

Schedule: April-intent to apply forms due. May-applications due. Sept.-feedback returned. Nov.-awards banquet.

 

Connecticut Quality Breakthrough Award

  • Connecticut Quality Improvement Award Partnership
  • Address: Same as above

This ``bare-bones" version of the Baldrige Award criteria and process is for Connecticut organizations ready to launch their first rigorous quality improvement, measurement and business-impact initiative.

Categories: All Connecticut-based organizations.

Schedule: April-intent to apply forms due. May-applications due. Sept.-feedback returned. Nov.-awards banquet.

 

Connecticut Innovation Prize

  • Connecticut Quality Improvement Award Partnership
  • Address: Same as above

This award recognizes accomplishments during the first stages of the quality journey for all Connecticut-based organizations.

Categories: All.

Schedule: July-applications due. Oct.-awards ceremony.

 

Delaware

Delaware Quality Award

  • Zena Tucker
  • Delaware Quality Consortium
  • 99 Kings Highway
  • Dover, DE  19901
  • Phone: (302) 739-4271
  • Fax: (302) 672-4945

The Delaware Quality Award recognizes organizations that excel in meeting quality challenges.

Categories: Small (fewer than 100 employees) and large (100 or more employees) manufacturing or nonmanufacturing organizations, nonprofit of any size.

Schedule: Nov.-applications available. May-applications due. Oct.-winners announced.

 

Florida

Governor's Sterling Award

  • John A. Pieno
  • The Florida Sterling Council
  • P.O. Box 13907
  • Tallahassee, FL 32317-3907
  • Phone: (850) 922-5316
  • Fax: (850) 488-7579
  • Web: www.floridasterling.com

The Sterling Award recognizes quality achievements in the public, education and health-care sectors. Applicants compete against a world-class standard of excellence, not against each other.

Categories: Manufacturing, service, education, health care and public. Each category is divided into large (250 or more employees) and small/medium (fewer than 250 employees).

Schedule: Sept.-applications of intent due. Nov.-award applications due. May-awards ceremony.

 

Georgia

Georgia Oglethorpe Award

  • Victoria Currie Taylor
  • 148 International Blvd., Suite 650
  • Atlanta, GA  30303
  • Phone: (404) 651-8405
  • Fax: (404) 651-9377
  • E-mail: nmgoap@bellsouth.net

The Georgia Oglethorpe Award recognizes performance excellence, drives continuous improvement and celebrates achievements. The process offers a high-value, low-cost assessment, and all applicants receive a detailed feedback report.

Categories: Small (fewer than 200 employees) and large (200 or more employees) service, manufacturing, government, education, health care and nonprofit.

Schedule: May-applications of intent due. June 15-award applications due. March-awards banquet.

 

Hawaii

Hawaii State Award of Excellence

  • Norm Baker
  • Chamber of Commerce of Hawaii
  • 1132 Bishop St., Suite 402
  • Honolulu, HI 96813
  • Phone: (808) 545-4394
  • Fax: (808) 545-4309

This award is open to all organizations. More than 50 percent of the applicant's employees and 50 percent of its physical assets must be located in Hawaii.

Categories: Any public or private, profit or nonprofit organization.

Schedule: Dec.-applications available. March-eligibility applications due. June-award applications due. Oct.-awards ceremony.

 

Idaho

Idaho Quality Award

  • Patrick Shannon
  • Idaho Quality Award
  • Department of CIS & PM
  • Boise State University
  • Boise, ID  83725
  • Phone: (208) 426-3786
  • Fax: (208) 426-3637
  • Web: www.idoc.id.us\iqa\iqa.html

Applicants may apply in any of the following four categories: quality management system, quality in the marketplace, quality in the workplace and quality in the community. Additional recognition is available at the quality interest and quality commitment levels.

Categories: Any organization that employs people in Idaho.

Schedule: Call.

 

Illinois

Illinois Team Excellence Award

  • Mark S. Killion
  • Illinois Manufacturers' Association
  • 220 E. Adams St.
  • Springfield, IL 62701-1123
  • Phone: (217) 522-1240, ext. 3004
  • Fax: (217) 522-2367

The award showcases how Illinois businesses use teamwork, training and people empowerment to consistently supply superior products and services at optimal costs. Employee teams must be from companies headquartered or located in Illinois, and the team must represent a cross-section of that work force. The team's case study may be part of an ongoing project, process change or one-time project to reduce costs, improve quality or safety, or increase productivity.

Categories: Any public or private, profit or nonprofit organization.

Schedule: June-applications due. Sept./Oct.-regional team presentations. Nov./Dec.-final presentations and awards ceremony.

 

The Lincoln Awards for Excellence

  • F.G. (Skip) Coggin
  • The Lincoln Foundation
  • for Business Excellence
  • 820 W. Jackson Blvd., Suite 525
  • Chicago, IL 60607
  • Phone: (312) 258-5301
  • Fax: (312) 258-4066

There are three levels offered in the Lincoln Awards for Excellence: Commitment to Excellence-for efforts to adopt and apply continuous improvement principles; Progress Toward Excellence-for demonstrating sound and notable continuous improvement processes; and Achievement of Excellence-for demonstrating exemplary approach, deployment and results in overall quality systems.

Categories: Education, government, health care, industry and service.

Schedule: Feb.-applications available. April-applications of intent due. June-award applications due. Dec.-awards ceremony.

 

Indiana

State of Indiana Quality Improvement Award

  • Task Force Chairperson
  • 1 N. Capitol Ave., Suite 925
  • Indianapolis,  IN   46204
  • Phone: (317) 635-3058
  • Fax: (317) 231-7095
  • Web: www.bmtadvantage.org

This award recognizes Indiana operations that use quality to remain competitive and that achieve third-party recognition of outstanding efforts in the quality area (ISO 9000, ISO 14000, QS-9000, etc.).

Categories: A broad spectrum of    Indiana organizations, including financial, education, service and manufacturing.

Schedule: Call.

 

Kansas

Kansas Award of Excellence

  • Elaine Hanna
  • 151 N. Volutsia
  • Wichita, KS  67214
  • Phone: (800) 743-6767
  • Fax: (316) 529-0593

This award has three levels: Commitment to Excellence-for organizations just beginning the quality journey; Performance in Quality-for companies that demonstrate their commitment and practice of quality principles; and the Kansas Award for Excellence, the highest award.

Categories: Any organization, profit or nonprofit, public or private, government or military, education or health care.

Schedule: Jan.-applications available. May-applications due. Oct.-awards ceremony.

 

Kentucky

Commonwealth of Kentucky Quality Award

  • Joe Walters
  • Kentucky Quality Council
  • 167 W. Main St., Suite 500
  • Lexington, KY 40507
  • Phone: (606) 255-9458
  • Fax: (606) 252-7900

Organizations can apply at one of four levels: Quality Interest, Quality Commitment, Quality Achievement and Governor's Gold Quality Award. All applicants receive recognition at one of the four levels.

Categories: Large and small manufacturing and service companies, educational institutions, health care providers, government agencies.

Schedule: March-applications of intent due. May-award applications due. Oct.-awards banquet.

 

Louisiana

Louisiana Quality Award

  • Corinne Dupuy
  • Louisiana Quality Foundation
  • Louisiana Productivity Center
  • P.O. Box 44172
  • Lafayette, LA  70504-4172
  • Phone: (318) 482-6767
  • Fax: (318) 262-5472

Applicants may apply for the award, or they may apply for review and feedback only. The award is given to recipients who meet a significant part of the criteria as determined by an objective panel of judges. All applicants that meet the criteria and are considered to be quality organizations will receive awards.

Categories: For-profit manufacturing and service, nonprofit, government and education.

Schedule: Aug.-applications due. Nov.-site visits. Dec.-awards presentation.

 

U.S. Senate Innovation Award

  • Edward J. O'Boyle
  • College of Administration
  • and Business
  • Louisiana Tech University
  • P.O. Box 10318
  • Ruston, LA  71272
  • Phone: (318) 257-3701
  • Fax: (318) 257-4253
  • E-mail: oboyle@cab.latech.edu

Board members look at the specific innovation; the driving force behind it; senior manager's commitment to the activity; risks taken to develop innovation; impact on owners, managers, employees, customers, vendors and competition; and the transferability of the program to other private-sector businesses. One prize is awarded on an occasional basis.

Categories: Any private for-profit or nonprofit business of any size operating at least five years in Louisiana.

Schedule: Sept.-applications due. Dec.-awards presented.

 

Maine

Margaret Chase Smith Maine State Quality Award

  • Andrea Jandebeur
  • Margaret Chase Smith
  • Quality Association
  • 7 Community Drive
  • Augusta, ME  04336
  • Phone: (207) 621-1988
  • Fax: (207) 282-6081
  • Web: www.maine-quality.org

This Baldrige-based award is open to any organization in Maine that employs five or more people. In the 1999 award cycle, the award will be offered at three different levels: commitment, progress and excellence.

Categories: Any organization with five or more employees.

Schedule: Level I: continuous applications; submit any time. Levels II and III: March-applications of intent due; May-award applications due; Jan.-awards ceremony.

 

Maryland

U.S. Senate Productivity Awards

  • Patti Leedham
  • Maryland Center for
  • Quality and Productivity
  • University of Maryland
  • 4511 Knox Road, Suite 102
  • College Park, MD  20740
  • Phone: (301) 403-4413
  • Fax: (301) 403-4478
  • Web: www.bsos.umd.edu/mcqp 

The awards honor Maryland organizations that have made significant progress in quality and productivity improvement. All applicants receive detailed written feedback.

Categories: Manufacturing, service and public sector.

Schedule: June-eligibility determination. July-applications due. Oct.-awards presentation.

 

Maryland Quality Awards

  • Maryland Center for
  • Quality and Productivity
  • Address: Same as above

The award criteria and process is identical to U.S. Senate Productivity Awards. It is open to all organizations; awards levels include certificate of recognition, bronze, silver and gold to recognize applicants at various levels of achievement.

Categories: All organizations.

Schedule: Same as above.

 

Governor's Quality Awards

  • Tina Romanowski
  • Center for Continuous
  • Quality Improvement
  • Dept. of Budget and Management
  • 301 W. Preston St., Room 602
  • Baltimore, MD 21201
  • Phone: (410) 767-4687
  • Fax: (410) 333-7456
  • E-mail: cromanow@dbm.state.md.us

This award is presented to state agencies or units of state agencies that excel in productivity and quality achievement. Examiners evaluate and score applicants on seven categories: leadership, strategic planning, customer focus, information and analysis, human resource development, process management and performance results.

Categories: State agencies-small (fewer than 500 employees), medium (500-1,499 employees) and large (1,500 or more employees).

Schedule: April-applications available. July-applications due. Sept.-site visits. Nov.-awards ceremony.

 

Massachusetts

Massachusetts Quality Award

  • Jerold Christen
  • Massachusetts Council for Quality
  • University of Massachusetts at Lowell
  • Center for Industrial Competitiveness
  • 600 Suffolk St., Fifth Floor
  • Lowell, MA  01854
  • Phone: (781) 275-1200
  • Fax: (781) 275-1958
  • Web: www.massquality.org

The Massachusetts Quality Award has three levels: a noncompetitive organizational self-assessment; a noncompetitive Baldrige-based application, evaluation by a certified panel, site visit and feedback report, and planning with the panel's senior examiner; and a competitive state-level quality award. All levels are open to all organizations within the state.

Categories: Service, manufacturing, small business and nonprofit.

Schedule: Dec.-applications due. April-recognition ceremony.

 

Michigan

Michigan Quality Leadership Award

This Baldrige-based award does not limit the number of awards in each of its four categories: the Lighthouse Level for completion of the MQC Quality Starter Guide; the Navigator Level for a 20-page application using the Baldrige Criteria at the item level; the Honor Roll; and the Leadership Award, the highest award level.

Categories: Manufacturing, service, health care, education, small business and the public sector.

Schedule: March-eligibility applications due. May-award applications due. Oct.-winners announced.

 

Muskegon Quality Award

  • Gayle Miller
  • Muskegon Quality Award
  • Hackley Hospital
  • 1700 Clinton St.
  • Muskegon, MI 49440
  • Phone: (616) 728-4642
  • Fax: (616) 728-4897

Any organization of any size located in the county of Muskegon may apply for this award. The three prize levels are gold, silver and bronze.

Categories: Any organization, including but not limited to service, banking and government.

Schedule: Call 

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