Body
Six Sigma helped improve patient satisfaction through better room service at Heritage Valley Health Systems’ hospitals.
A year after the implementation of the room service–style food service operations, lean Six Sigma was deployed to streamline the program further. The project focused on minimizing menu items that are costly, take a long time to prepare and are infrequently ordered. The organization expects to save $40,000 because of the project.
…
Want to continue?
Log in or create a FREE account.
By logging in you agree to receive communication from Quality Digest.
Privacy Policy.
Add new comment