Content by John Hunter
Quality Improvement vs. Instant PuddingWhy do we have to ‘sell’ quality improvement initiatives?
Mon, 07/22/2019 - 12:03
I am amazed how difficult it is to convince organizations to adopt quality improvement practices. I look at organizations that I interact with and easily see systemic failures due to faults that can be corrected by adopting management improvement…
How to Create a Culture of Continuous ImprovementCEOs are the last to know, but they shouldn’t be
Tue, 11/24/2015 - 00:00
I have discussed steps to take to build a culture of continuous improvement in numerous posts on my Curious Cat Management Improvement blog. What it boils down to is building a system that supports that culture. Your culture is the result, not your…
An Interview With Masaaki ImaiThe father of <em>kaizen</em> shares thoughts on <em>gemba</em>, Deming, Western companies, and more
Fri, 11/30/2012 - 16:23
Masaaki Imai is a consultant, author, and founder of the Kaizen Institute. The second edition of his book, Gemba Kaizen (McGraw-Hill Professional, 2012), was published in May. He agreed to an interview with The W. Edwards Deming Institute Blog. The…