In some organizations, possibility feels like a luxury. Something you talk about at offsite sessions. Something you reference in mission statements. Something you save for after the real work is done.

But in visionary organizations, possibility is the work.

Visionary leaders understand that possibility isn’t about ungrounded optimism or brainstorming with sticky notes. It…

I want to revisit the notion of information from a cybernetic viewpoint, drawing primarily from Gregory Bateson’s well-known formulation that information is the difference that makes a difference. This definition doesn’t merely redefine information. It quietly displaces information from where it’s assumed to reside and how it’s assumed to function. This article is part of a series examining a…

Measurement, in its most basic form, is about comparing the thing you want to measure with a reference. To measure the length of a table, you compare it to a tape measure. To measure flour for a birthday cake, you compare it to a measuring cup. Better references mean better measurements.

If you’re baking a cake, it doesn’t matter much if your measuring cup is a little off. But…