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Customer Care
6 Steps to Move From Founder-Led Sales to Scalable Sales
Mike Huey
John owned a distribution company, and he was the entire sales department. Every major deal ran through him. Every key relationship lived in his phone. He was missing his daughter’s dance recitals. His wife said he was never home. The business was growing, but John had become its ceiling. If you own a company, you may be living John’s story right now. What changed for him? He applied six steps…
Manufacturing
Turning Plastic Waste Into Resilient Building Materials
Zach Winn

The world needs more homes. The world also has too much plastic. Perhaps the only thing those two problems have in common is that they’re hard to solve.

Atlas Building Composites, a spinout of MIT, is on a mission to address both problems with a single solution. The company has developed an AI-powered robotic manufacturing platform capable of turning single-use plastics into…

Improvement Tools
Problem Solving and Continuous Improvement Are Not the Same
Bruce Hamilton

According to Shigeo Shingo, a subtle but important distinction exists between problem-solving and continuous improvement.

I grew up in manufacturing with the idea that problem solving was standardization kaizen: a means to return flagging process performance to an established standard. For example, when a machine suddenly began producing defects, a team gathered, progressively…

People Management
Communication Is Key to Reducing Execution Risk
Mike Figliuolo

Difficult decisions don’t end once you’ve made them. The biggest challenges come with execution risk. Does your decision get carried out the way you wanted it to? The key to successful execution is good change management.

If you want to make a successful executive decision, communicate the rationale for the decision to the broader organization. Lay out the context for your…

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What’s a 150-Year-Old Meat Chopper Have to Do With America’s Favorite Sports Car?

Videos

Starrett HDV250 Video Comparator
Features
The Revision Gap
Ken Maren
Metrology, the scientific study of measurement, has never been faster or more precise. Yet many…
Correlation Between Contact and Noncontact Surface-Analysis Equipment Is Critical
George Schuetz
Contact surface-finish measurement and confocal optical surface-finish measurement are two…
How Many Units Should Be in the Metric System?
Gabriel Popkin
When we hear that the metric system is based on seven base units, or seven fundamental constants,…
Making High-Stakes Decisions Right
Lily Fang
Who makes the better call: a manager with a wide-ranging career or a narrow one; a doctor who…
Define Inspection Features and Evidence Before Requesting Quotations
Martin Schottler
Consider a hypothetical turned shaft with a diameter specified as 20.000 mm ± 0.010 mm. The…
5 Misconceptions About Generative AI in GxP Quality and Validation
Fabrizio Maniglio
Most discussions about generative AI in life sciences start with the technology. Quality…
YouTuber Customizes ‘Robotic Cameraman’ With AI Tracking
Paul Hanaphy
If you’re familiar with the maker community, you may already have encountered WhippetInTech, from a…
More Features
News
Intelex Launched 3 Product Enhancements at ‘Ignite: North America’ Conference
(Intelex Technologies ULC: Dallas) -- Intelex Technologies ULC, a global leader in cloud-based…
JEDI Meeting Report Gives Every Production-Meeting Action an Owner
(Manufacturing Entropy: Lafayette, IN) -- Production meetings end with action items nobody owns.…
TRIGO Accelerates AI-Powered Supplier Quality Management
(TRIGO: Nanterre, France) -- TRIGO is deploying practical AI solutions to help manufacturers and…
57% of Manufacturers Say Critical Knowledge Moves by Voice, Not Software
(Relay: Raleigh, NC) -- Relay, the system of action for physical operations, has released “The…
GelSight Modulus System Honored in Two Prestigious Innovation Lists
(GelSight: Waltham, MA) -- GelSight, a pioneer in surface analysis technology,  announced that its…
FLIR Introduces A8481 Compact HD MWIR Science Camera
(Teledyne FLIR: Wilsonville, OR) -- Teledyne FLIR has launched the A8481, a new compact HD MWIR…
Verivexa Connects ISO 27001 Implementation and Ongoing Management
(Verivexa: U.K.) -- Verivexa, a cloud-based provider of ISO management system tool kits and guided…
Octave Expands Reliance NXG Quality Management System
(Octave: Madison, AL) -- Octave Intelligence, a global leader in software for the world’s mission-…
More News

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