On a Tuesday morning, a support agent in Dublin closes a tricky ticket while an engineer in Bengaluru ships a fix, and a sales manager in my hometown of Columbus, Ohio, joins a customer call spanning four time zones. None of them set foot in the same building, yet the work clicks.

New findings in the GoTo and Workplace Intelligence Pulse of Work 2025 show 51% of employees expect…

William Overman began his Ph.D. program at Stanford Graduate School of Business at an auspicious moment—just two months before ChatGPT publicly launched in November 2022, exploding widely held understandings of what machines can do.

Even as Overman began enlisting AI for his research, he grew wary of where the technology was headed. “This isn’t only about the apocalyptic…

Most early-stage medical device companies never decide to skip a quality management system (QMS). They just never decide to buy one. The founding team opens a shared drive, builds a spreadsheet for design inputs and outputs, starts a document register in another tab, and agrees to sort out the real system closer to submission. On the invoice, that approach costs nothing. But that zero is…