Oh, the places you’ll go! Our latest episode of QDL from this past Fri., May 5, 2017, truly spanned the wide world of quality. Here’s a recap of the topics and locations we visited together:

“Why Japan’s Rail Workers Can’t Stop Pointing at Things”

It’s not your imagination: If you find yourself riding a train in Japan, you’ll certainly notice folks pointing a lot. Dirk explains what it all means.

Interview with Gordon Styles

We chatted with Styles, founder and president of prototype manufacturer Star Rapid, about moving from Great Britain to China to oversee his company, as well as the future of prototyping and what it means to deliver great customer service.

“Desks on Wheels”

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