With the evolution of quality management, there has been a shift away from manual and paper-based solutions. Organizations are now leveraging the power of automation and integration across the value chain to improve the quality of products and processes. This progression has materialized directly in the quality management software space.

One of the most widely used processes for improving the quality of products and processes is nonconformance reporting and corrective and preventive actions (CAPA). Because the CAPA process is a critical component of quality management, it has naturally become a central piece to many different types of companies delivering enterprise quality management software (EQMS), including enterprise resource planning (ERP), product life-cycle management (PLM), manufacturing operations management (MOM), and EQMS pure-play software providers.

 …