Before my first book, Maximizing Lean Six Sigma (West Bow Press, 2013), was published, I’d begun work on a second book, which details a new approach to lean Six Sigma called FUSE—for formulate, understand, synthesize, and execute. It’s an approach that enables organizations to maximize enterprise performance with the least amount of friction to continuously learn, improve, and innovate.

The FUSE framework’s first phase has three key activities: education; values, beliefs, culture, and attitudes; and formulating a plan. In this article, I will explain, in part, the first activity: education.

Education

When deploying the FUSE model, we begin with educating senior management on what FUSE is, what it is not, and how this approach closes many gaps that have prevented the optimum use of lean Six Sigma. Below are questions and answers to have ready when discussing the FUSE approach with any management member within the organization.

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