The Performance Management Group (TPMG) is offering new live, e-learning courses through two certification and training programs: Lean Six Sigma Service Excellence and Performance Management.

Lean Six Sigma Service Excellence

Course: No. Online Live 21—Black Belt Certification—Nov. 1 and Dec. 6
The Lean Six Sigma Black Belt Certification Program for Service Excellence is a rigorous 80-hour program (one week per month for two months) designed to produce competent graduates who effectively implement the Six Sigma principles that drive performance improvement in services and transactional organizations. The program provides a quality principles overview, in-depth instruction in management by fact, and a structured performance improvement methodology used by lean Six Sigma Black Belts and Master Black Belts worldwide.

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