Jacob Stoller is an author, speaker, and consultant specializing in communication between experts and outsiders in areas such as lean management, information technology, accounting, and engineering. A frequent commentator in the business press, Stoller has delivered a variety of learning events in Canada and the United States, and authored reports, training materials, and other corporate documents for clients such as Microsoft, Dell Computer, Staples, Pitney Bowes, International Data Corporation (IDC), CMA Canada, and the Conference Board of Canada. Stoller is the author of The Lean CEO: Leading the Way to World-Class Excellence (McGraw-Hill, 2015).