As a Big 5 (KPMG/C&L/PwC) business and technology transformation leader… accrued years of demonstrated top and bottom line achievement in competitive capability development/enhancement and continuous process improvement. Across a broad spectrum of industries, worked closely with senior executives, transformation champions/sponsors, and front-line personnel to design and deliver solutions for improving the performance of mission-critical processes. Led major initiatives to build new core competencies and competitive capabilities related to: CRM, SCM, ERP, TQM, e-business/collaborative commerce, lean/synchronous manufacturing, simultaneous/concurrent engineering, new product/service innovation & launch, IT service management & delivery, and environmental health & safety.

As consultant and adviser to Fortune 1000 and small and mid-sized businesses… specialized in designing and building new and enhanced competitive capabilities in mission-critical areas of the business. Developed transformation blueprints and roadmaps, led numerous cross-functional teams in the application of structured approaches to continuous improvement, and leveraged the tools and techniques - based on lean principles (i.e., Toyota Production System & Toyota Way) and quantitative analytical methodologies (i.e.,SS/DMAIC) – needed to progress along the transformation pathway.