Serguei Netessine

Research director and professor of technology and operations management

Serguei Netessine is The Timken Chaired Professor of Global Technology and Innovation at INSEAD and the research director of the INSEAD-Wharton alliance. Prior to joining INSEAD in 2010, Netessine was a faculty member at the Wharton School, University of Pennsylvania. Netessine received bachelor’s and master’s degrees in computer science and electrical engineering and after working for Motorola and Lucent Technologies, he also received a master’s degree and a Ph.D. in operations management. His current research focuses on business model innovation and operational. Netessine serves on advisory boards of multiple startup companies and regularly speaks on innovation and entrepreneurship.

Wed, 10/12/2016 - 13:03
Workplace Excellence Can Be ContagiousEncouraging top performers to infect less adept colleagues
Wed, 10/12/2016 - 13:03
Big data is helping us learn much more about what drives sales in the digital environment. The traditional service sector, however, remains very much a “black box.” A physical sales environment, such as a clothing store or restaurant, is subject to…