With SymGen, an LLM generates responses with citations that point directly to the place in a source document, such as a given cell in a database. Credit: MIT News; iStock

Customer Care
Making It Easier to Verify an AI Model’s Responses
Adam Zewe
Despite their impressive capabilities, large language models (LLMs) are far from perfect. These artificial intelligence models sometimes “hallucinate” by generating incorrect or unsupported information in response to a query. Due to this hallucination problem, an LLM’s responses are often verified by human fact-checkers, especially if a model is deployed in a high-stakes setting like healthcare…
Metrology
What’s in a Name?
Sandy Ressler

Wilhelm Weber gets the distinction of having the unit of magnetic flux, the weber (Wb), named in his honor. Magnetic flux measures the total magnetic field that passes through a surface. 

(Wondering how to pronounce weber? Hear all about it from one of our researchers.)

The amount of magnetic flux depends on two things: the strength of the magnetic field and the size of…

Management
Five Mistakes Leaders Make During ‘Harvest Season’
Jones Loflin

Recently, while driving through North Dakota on a crisp fall evening, I found myself surrounded by the sights and sounds of harvest. Combines and trucks moved through golden cornfields, reaping the season’s bounty. I imagined the farmers, exhausted but satisfied, reflecting on the season’s challenges and triumphs, and maybe already planning for the next year.

As leaders, we also…

Standards
Will Remote Work Determine the Election?
Gleb Tsipursky

The 2024 U.S. presidential election is shaping up to be one of the closest in recent history, with Kamala Harris and Donald Trump locked in a dead heat in many polls. This razor-thin margin amplifies the effect of even small demographic changes, such as those driven by the recent surge in remote work.

Research by the European nonpartisan Centre for Economic Policy Research shows…

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Features
Time-Based Maintenance
James Chan
Facility and equipment maintenance is most effective when performed proactively and regularly. This…
22 Million Reasons to Accommodate Work-From-Home Requests
Gleb Tsipursky
The recent $22.1 million verdict in the case of Billesdon vs. Wells Fargo Securities has cast a…
Improvement Influencers
Bruce Hamilton
For an organization to develop a sustainable, continuous improvement culture, it must, as we say at…
When Command-and-Control Leadership Sabotages Success
Mark Graban
It’s a story I’ve heard too many times: An organization spends years, even decades, entrenched in a…
Ten Security Steps Every Remote Worker Should Follow
Mohammad Mahdi Zare
Remote work is now an essential part of the modern workplace, offering flexibility and convenience…
Four Ways to Measure Improvement Using Before/After Control Charts With Stages
Joshua Zable
Everyone has their own favorite graph type or visual tool. I’m not ready to declare this my…
Manufacturing Synergy: AME and the Baldrige Framework
Dawn Bailey
A nonprofit serving manufacturers that has generously supported the Baldrige Enterprise is AME (…
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News
Taqtile Unveils New Version of Manifest Platform
(Taqtile: Seattle) -- Industrial organizations with multiple sites and multiple operations staffed…
PI Americas Presents Precision Motion Stages for Scanning, Measuring, Imaging, and Alignment
(PI Americas: New York) -- PI Americas has introduced several new families of motorized linear and…
NIST Announces 2024 Baldrige Awards for Performance Excellence
(NIST: Gaithersburg, MD) -- The U.S. Department of Commerce’s National Institute of Standards and…
Connected Worker Solution From Plex Addresses Labor Crisis in Manufacturing
(Rockwell: Milwaukee) -- Rockwell Automation, the world’s largest company dedicated to industrial…
Introducing Anodized Aluminum Sheet Metal From meviy
(meviy: Schaumburg, IL) --  A cutting-edge parts procurement platform, meviy, developed by MISUMI…
GFT, Google Cloud Sort Factory Data to Automate Key Processes
(GFT: New York) -- Manufacturers are in the midst of one of the most significant transformations of…
Sandvik Coromant Upgrades Its Silent Tools Turning Adaptors
(Sandvik Coromant: Sandviken, Sweden) -- Cutting tools specialist Sandvik Coromant has upgraded the…
Smart New Laser Technology Can Monitor Greenhouse Gases Faster, More Sensitively
(NIST: Gaithersburg, MD) -- Scientists at the National Institute of Standards and Technology (NIST…
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