More and more companies in the manufacturing industry admit that providing great customer experience is vital to their business success. 41% of respondents to the “2024 State of Manufacturing Report” by Fictiv consider enhancing customer experience (CX) one of their top three priorities for this year. Customer service, a critical element of CX, deserves particular attention from manufacturers…
Centurion Performance & Engines (CP&E) is an Illinois-based manufacturer of custom performance engines and parts. It’s also a custom tuning and install body shop in high demand.
Founded in 2009, the company has a research and development department equipped with advanced tools including a machining center with a SolidWorks station. This comprehensive setup enables the…
‘Clinician burnout is a critical issue to understand and address,” says Mohsen Bayati, a professor of operations, information, and technology at Stanford Graduate School of Business. The condition is thought to affect nearly half of all U.S. doctors, at a cost of about $4.6 billion annually due to turnover and reduced work.
Doctors report that one of the major reasons they feel…