Industrial robots don’t just shape pay today. Research from Pinar Yildirim, a Wharton professor of economics and marketing, shows they also make workers less likely to move into higher-paying occupations, cutting expected lifetime earnings.

“Workers aren’t necessarily losing their jobs, and it doesn’t feel like a sudden shock,” Yildirim said. “It’s more that the upward moves…

Think fast: What’s the No. 1 rule of troubleshooting?

Get to the root cause. It’s the foundation principle drilled into every problem solver: Find the underlying cause for a problem—not just a symptom or contributing issue—then fix it.

But what if getting to root cause and fixing it is the exact opposite of what you should do? What if it narrows your focus too much and…

Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter. There are five major questions you need to answer to ensure the metrics you’re measuring matter, and that you can take action based on what they tell you.

Some metrics are easy to put numbers to. Revenue, inventory levels, and customer…