Management

For improvement work to be successful, an organization needs a clear structure with defined roles and responsibilities. If it invests in an improvement organization for the long term, it can ensure lasting results. Here, we explore what an organization aimed at effective improvement might look…

John owned a distribution company, and he was the entire sales department. Every major deal ran through him. Every key relationship lived in his phone. He was missing his daughter’s dance recitals. His wife said he was never home. The business was growing, but John had become its ceiling.

Difficult decisions don’t end once you’ve made them. The biggest challenges come with execution risk. Does your decision get carried out the way you wanted it to? The key to successful execution is good change management.

If you want to make a successful executive decision,…

Who makes the better call: a manager with a wide-ranging career or a narrow one; a doctor who trusts their instincts, or one who sticks to clinical guidelines; a human recruiter, or an algorithm that assesses job candidates?

In this roundup of INSEAD research, we look at how…

When the Covid-19 pandemic struck in early 2020, all the dithering about remote work stopped virtually overnight. Working from home wasn’t perfect, but people made it work.

At first, remote employees were triumphant as they checked off their personal and professional to-do lists…

M ore than 80% of restructuring efforts in firms fail. Most explanations focus on poor execution or bad strategy. Our research points to something more uncomfortable: Embarking on organizational transformation isn’t always a rational response to a business challenge but can be a defensive…