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Featured

Bruce Hamilton

A page from my workshop notes, October 1989

Strategy Deployment for the 21st Century
Bruce Hamilton
In October 1989, my company hosted Total Improvement Process Week, one of the most productive experiences of my career. Our consultant was Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Inc., 1983), a book I still value for its emphasis on management’s role in continuous improvement. When the chance came to bring Fukuda in for a workshop, we jumped…

Training

How to Persevere When Facing a Work Grind

It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do. But occasionally we’re faced with a grind that saps our strength and threatens to derail us. Fortunately, there are simple techniques for working through that grind.

I love…

Why Women Are Avoiding Jobs at ‘Flat’ Workplaces

Promoting a “flat hierarchy” with fewer layers of managers might sound modern and progressive. It promises agility, equality, and empowerment. Yet, a new study co-authored by Wharton management professor Saerom (Ronnie) Lee suggests that while flat organizations may appeal to some candidates,…

Quality Leaders as Change Leaders

Quality initiatives rarely fail because of bad tools. They fail because people don’t adopt them.

Organizations spend months mapping processes, running kaizen events, or documenting corrective actions, only to watch the improvements unravel when employees quietly return to the “old…

Portable Manual Metrology in an Increasingly Automated World

There’s a lot of talk about automation these days, not just in manufacturing circles but also the news in general. As the demands of modern manufacturing grow more complex, and manufacturing industries continue their digital transformation—with automation playing an ever-expanding role—where…

Lessons From GAMP 5

Software selection, implementation, and ongoing maintenance are critical stages in the life cycle of biomedical software systems such as asset and calibration management platforms. Yet few industry resources provide detailed, practical guidance for managing these processes effectively.

…

Stress: A Productivity Killer Hiding in Plain Sight

At Ramirez & Co., a midsize business with decades of wins, leadership thought its biggest challenges were competitors, technology, and the market. Close, but no cigar. The real problem was stress, the silent drain that doesn’t show up on a Gantt chart but still wrecks your timeline.

…
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