Training

Reshaping industries, automating routine tasks, and unlocking new realms of creativity—welcome to the world of generative artificial intelligence (gen AI).

However, the technology’s potential can only be fully realized when employees actively engage in learning how to use it…

Meritocracy—the idea that individuals should advance based on their talent and hard work—appeals to our sense of fairness. However, despite its noble intentions, meritocracy often fails in practice.

Emilio J. Castilla’s The Meritocracy Paradox (Columbia University Press, 2025)…

When most people think about work, fun probably isn’t the first word that comes to mind. Deadlines, meetings, and spreadsheets? Sure. But laughter, camaraderie, and a little silliness? That often feels like a luxury, not a priority.

Here’s the truth: Fun at work isn’t just about…

When organizations implement an enterprise quality management system (EQMS), the instinct is often to begin with high-visibility processes like corrective and preventive action (CAPA) or supplier quality. While these functions are critical, starting there can be a misstep. Without the right…

We’d be willing to bet your key collaborators aren’t all in the same building. Your team members, contract partners, clients, and suppliers are likely scattered across the globe. That makes collecting physical, “wet ink” signatures nearly impossible and turns digital approvals into a daily…

When an issue arises, it’s important to take quick action. Whether that means launching a software patch, pulling a batch, or halting the use of a reagent, it’s critical to tackle the immediate problem.

But just as critical as “How do we fix this?” is “How do we make sure this…