Training

In today’s rapidly evolving technological landscape, generative artificial intelligence (gen AI) has emerged as a transformative force, reshaping industries and redefining operational paradigms. It offers unprecedented opportunities for organizations to enhance efficiency, innovation, and…

In manufacturing, the term connected worker has quickly gone from emerging concept to executive mandate. As companies grapple with turnover, skill gaps, and increasing complexity, the urgency to modernize frontline work has never been clearer.
What is a connected worker platform?…

Most negotiations have an opening bid. That bid becomes the anchor that the rest of the negotiation centers upon. If you’re good at setting anchors—and avoiding being anchored to a number you won’t like—you’ll get more out of your negotiations.
An interesting dynamic that can…

Imagine this: A production line hums along smoothly. Operators clean and check equipment between cycles to spot problems before they snowball. No scrambling. No surprises. That’s what autonomous maintenance looks like.
It’s a concept born from the principles of total productive…

In October 1989, my company hosted Total Improvement Process Week, one of the most productive experiences of my career. Our consultant was Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Inc., 1983), a book I still value for its emphasis on management’s…

It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do. But occasionally we’re faced with a grind that saps our strength and threatens to derail us. Fortunately, there are simple techniques for working through that grind.
I love…