All Features

This is supposed to be trade-show season. The time when companies send their employees to industry tech shows and user-group meetings to see and experience the latest offerings in their field. A time when companies expend a good portion of their budget on booth space, shipping costs, and hotel and…

David Pride
‘That escalated quickly!” is a common trope used in popular culture to describe when a situation gets out of hand before you’ve even had a chance to think about it. We don’t often use this trope in medicine, but I can think of nothing better to describe what has been going on in the United States…

John Wenz, Knowable Magazine
For most of us, the word “robot” conjures something like C-3PO—a humanoid creature programmed to interact with flesh-and-blood people in a more or less human way. But the roster of real-world robots is considerably more varied. The list includes Boston Dynamics’ dog-inspired robots, Dalek-like…

Knowledge at Wharton
Companies and societies are at the precipice of rebuilding their foundations to compete in an age of advanced analytics, artificial intelligence (AI), and machine learning (ML). Yet, in the real economy—or in the world outside the tech companies—I see more struggle than success in making advanced…

Leslie Bloom
As the skills gap widens and more employees retire, decades of experience and company investment is predicted to walk out the door. With nearly 10,000 people turning retirement age daily, manufacturers will need to look to proactive solutions to capture tribal knowledge and transfer it to the…

Sean Spence
The outbreak of the Covid-19 virus in China and the railway disruptions across Canada represent two different yet similar classic case studies. They remind us that nations and global economies are becoming increasingly interconnected. Incidents thousands of kilometers away are being felt locally.…

Leslie Bloom
The Manufacturing Institute estimated that 2.4 million job openings in manufacturing—accounting for half of all open positions—will go unfilled between 2018 and 2028 as a direct consequence of the skills gap. This isn’t a future problem.
The challenges of the skills gap and a shifting workforce…

Mark Lilly
Shop floor scheduling is a huge headache for many manufacturers. You can’t operate without it, but operating with it presents a host of challenges. In particular, scheduling systems struggle to account for the many variables present in a typical high-mix, low-volume shop.
Each of the following…

Gwendolyn Galsworth
In a recent article I discussed the traditional 5S audit, shared a set of reservations, and offered some remedies—“The Five Tweaks,” as I called them. Remedies are important because most of you have a vested interest in continuing regular audits but want them to be successful and more valued. The…

Kevin Meyer
A couple weeks ago a consultant friend of mine, who coincidentally focuses his practice on lean in healthcare, was complaining about issues with his healthcare providers. It’s a story we hear often: doctors running late, very short and often superficial consultations, a rush to diagnosis, and a…

The QA Pharm
Have you ever wondered why the sales and marketing departments walk out of the boardroom with a bag full of money after they made their pitch, but board members only see you and your quality unit presentation as the bearer of bad news?
I have seen it too many times to count. The quality unit has a…
L.S. Starrett Co.
(The L.S. Starrett Company: Athol, MA) -- The L.S. Starrett Company, a global manufacturer of precision hand tools and gages, metrology systems and more, has recently expanded the horizontal X-axis travel on its HB400 Benchtop Optical Comparator from 12 in. to 16 in. (300 mm to 400 mm), providing…

William A. Levinson
The Chinese character for “crisis” means danger and opportunity. The coronavirus, aka Covid-19, outbreak has already wreaked havoc in the global economy, curtailed international and even domestic travel, and caused roughly 7,146 fatalities to date around the world.1 The reaction to this outbreak,…

Ben Aston
A large portion of a digital project manager’s job is making sure the right parts of the project are being worked on. Projects need to be prioritized. Tasks within projects need to be prioritized, too.
Plan View’s Project and Portfolio Management Landscape Report found that prioritization was…

Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS). They will help implementers evolve quality management to overall…

Nico Thomas
Each new year brings about a period of reflection, where one can think back on the path that the previous year took us on. 2020 represents an even larger opportunity for reflection as the world enters a new decade. Reflection provides an opportunity to learn and improve, and extends beyond just an…

Leslie Bloom
For those in the manufacturing and industrial sector, what’s commonly known as the skills gap is a well-documented issue. As a growing number of Americans retire, they take their decades of experience with them, resulting in a noticeable skills shortage.
The problem is poised to hit businesses…

Jack Dunigan
When the definition of power includes the “ability to exert influence,” then you’re also describing an element of leadership: knowledge. Take, for example, Ann Landers.
Ann Landers is a pen name invented by Chicago Times columnist Ruth Crowley in 1943 and taken over by Eppie Lederer in 1955. For…

Jon Speer
If you’re a medical device company manufacturing Class II or Class III devices, you can expect to have the U.S. Food and Drug Administration (FDA) turning up for an inspection. It’s what happens after that inspection that we’re concerned with in this article.
The unfortunate truth of the matter is…

Kevin Hill
Analytical balance scales are a part of many laboratories. If you use them regularly, you need to keep the analytical scales well-maintained. They are extremely sensitive, and factors like dust, vibration, and air drafts will throw off the accuracy of the scales. This is why it is important to…

Sriram Chandrasekaran
Imagine you’re a fossil hunter. You spend months in the heat of Arizona digging up bones only to find that what you’ve uncovered is from a previously discovered dinosaur.
That’s how the search for antibiotics has panned out recently. The relatively few antibiotic hunters out there keep finding…

Rupa Mahanti
We are currently living in the digital age and are drowning in an ocean of data. Organizations have a large number of data entities and data elements, and a large volume of data corresponding to the same, and they continue to amass more and more data with each passing day. With the large amount of…

Joe Plata
Do layered process audits drive real improvement in your organization? Or are they just another hoop to jump through for customers like General Motors and Fiat Chrysler?
A layered process audit (LPA) is composed of quick checks of high-risk processes. LPAs can prevent defects by identifying when…

Joyce Yeung
Additive manufacturing (AM, aka 3D printing) is increasingly accepted as an end-product manufacturing method, rather than just for prototyping. However, ensuring the final quality of parts for use in critical applications such as medical, and particularly aerospace, can still be a labor- and cost-…

Gwendolyn Galsworth
Let’s talk about the 5S audit, a mechanism many companies use as their major means to stimulate employee creativity and trigger continuous improvement.
There are three fundamentals of the 5S audit.
First: It is an audit and therefore has limited capability for stimulating anything but compliance…