All Features
DNV
(DNV: Katy, TX) -- DNV is pleased to announce a webinar around a topic every company in every industry deals with... customer satisfaction. This free, live webinar, "Customer Satisfaction—Guidelines for the Complaint Handling Process—ISO 10002" will be held on August 27, at 1 p.m. CDT.
Hosted…
What does an innovator do when existing methods of calibrating a critical environment pressure sensor are cumbersome and produce shoddy results? Richard Deyoe and Stephen Stout, ASRC Aerospace meteorologists based at NASA’s Kennedy Space Center, decided to design and build their own calibration…
MoreSteam.com
(MoreSteam: Columbus, OH) -- MoreSteam.com, a provider of online lean Six Sigma training and support technologies, has increased the content of SigmaPedia, their free online lean Six Sigma encyclopedia, now offering more than 400 terms and definitions. With the addition of the new terms,…
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(Olympus: Center Valley, PA) -- The LEXT OLS4000, the newest laser scanning confocal microscope from Olympus, is the next generation in noncontact optical measuring solutions. It advances scan accuracy, accelerates scan speed, and puts the power and flexibility of dual confocal technology into the…
The Conference Board
(The Conference Board: New York) -- The number of U.S. companies with an offshoring strategy has more than doubled from 2005 to 2008 and very few plan to relocate activities back to the United States, according to Duke Offshoring Research Network's fifth annual report on offshoring trends,…
Raissa Carey
Takt is a German word for the baton used by maestros. Just as musicians must be synchronized with the conductor, the rate of production within an organization must be synchronized with the rate of its delivery.
In a nutshell, takt time is a theoretical figure that indicates how much time is…
Bill Kalmar
Sometimes in our attempt to correct a quality oversight we end up creating more havoc than if we had done just nothing. Looking for problems in an otherwise smooth running operation can result in confusion and, in the case I am about to describe, can have adverse consequences on hundreds of people…
It was her first flight. Her parents had finally settled a bitter divorce resulting in her dad moving three states away. The 10-year-old was nervous about pretty much everything. As soon as she was settled in her seat, after being handed off to a flight attendant, the pilot announced there would…
(Stanley Vidmar: Allentown, PA) -- Stanley Vidmar, a manufacturer of premium custom storage solutions for use in a wide range of industries, is now offering its customers another lean manufacturing solution: the 5S Cabinet. Made with a durable cabinet case featuring metal pegboard inserts and…
David C. Crosby
When I say quality manager, of course I’m talking about the department he or she manages as well.
I’ve been in the “quality business” for fifty years now. That’s right, fifty years. Much of my career—from source inspector to quality engineer, to corporate director of quality—was spent in other…
H. James Harrington
World War III has begun. This time it’s not a war of battleships, bullets and bombs—this is an economic war. The weapons are televisions, steel, cars, and clothes. This is a war where we have no allies. Every nation is out to capture more of its share of the U.S. and world’s market. We are being…
(Fire Starter Publishing: Gulf Breeze, FL) -- A new book by best-selling author, Stephen C. Beeson, M.D., Engaging Physicians: A Manual To Physician Partnerships (Fire Starter Publishing, 2009) takes leaders on a stepwise, staged journey to engage physicians in a systemwide effort and align…
(ASQ Old Pueblo Section: Tucson, AZ) -- The American Society for Quality (ASQ) Tucson Old Pueblo Section 0707 will sponsor a one-day conference to provide Arizona-based health care organizations with a forum to learn about and discuss the vast number of changes affecting the health care industry…
(Sokkia: Olathe, KS) -- Sokkia Corp. introduces the NET05X—a new manual 3-D station that provides unparalleled precision in a broad range of applications such as surveying, engineering, construction, and industrial 3-D measurement.
0.5" angle accuracy
The combination of market-proven absolute…
R. Eric Reidenbach Ph.D.
Pick up any article or book, attend any conference on Six Sigma, or talk with any Black Belt or Master Black Belt and you will hear the Six Sigma gospel about the importance of the voice of the customer. For example, in their book Six Sigma: The Breakthrough Management Strategy Revolutionizing the…
Mahr Inc.
(Mahr Federal Inc.: Providence, RI) -- As dimensional metrology systems increase in accuracy and sophistication, they are more capable than ever of helping to improve quality and cut costs in production environments. Once there, however, they must often be run by operators who are not experienced…
Julia M. Rahn Ph.D.
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debate exists as to whether making an error is the same as making a mistake. In baseball, it's an error if a fielder misplays a ball in a way that allows a batter or base runner to reach one or more additional bases, when such an advance should have been prevented given ordinary effort by the…
Delcam
(Delcam: Windsor, ON, Canada) -- Delcam International Inc. will launch the new version of its FeatureCAM feature-based machining software at the American Manufacturing Exposition (AMMO) taking place in Las Vegas, Aug. 17–19, at Booth No. 428. The new release will include enhancements across the…
(American Health Care Association: Washington) -- Following the release of a new national report from research firm Holleran Consulting that found little or no connection between a nursing home’s rating under the Centers for Medicare & Medicaid Services' (CMS) controversial Five-Star Quality…
Alex Lucas
For decades, traditional touch probes on coordinate measuring machines (CMMs) have been the gold standard by which parts have been inspected and verified. However, this time-consuming process becomes an even bigger drain on a quality department’s valuable resources as the parts it is charged with…
Wilson Hardness
(Wilson Instruments: Norwood, MA) -- Wilson Instruments, an Instron company and the originator of the Rockwell Hardness Tester, introduces its new 574 Rockwell Hardness Testers—high-precision-depth measurement instruments with proven performance and the best repeatability in its class.
Designed…
(Kistler Instrument Corp.: Amherst, NY) -- The Type 9129AA dynamometer from Kistler Instrument Corp. has an impressively low overall height of 32 mm and large measuring range of up to ±10 kN. With a cover plate of 95 × 105 mm, this dynamometer is used for measuring the three components of the…
(Johnson Gage: Bloomfield, CT) -- Recognized as the industry leader in thread inspection systems and technology, Johnson Gage has introduced the affordably priced Centrax Runout and Concentricity Inspection System for verification of cylindrical runout or concentricity in manufacturing or…
Belinda Jones
This year marks the 25th anniversary of the Coordinate Metrology Systems Conference (CMSC), a notable accomplishment for any organization fueled by volunteers. Hosted by the Coordinate Metrology Society, the 2009 Conference was held at the Marriott downtown in Louisville, Kentucky. Even with the…
(Olympus NDT Inc.: Waltham, MA) -- Solid laminate aircraft composites can be internally damaged by impacts in a way that isn't visible on the outer surface. The Model 35RDC Ramp Damage Checker is a hand-held ultrasonic instrument, developed by Olympus under a license of the Boeing Management Co.…
