All Features
Berrett-Koehler
(Berrett-Koehler: San Francisco) -- The ASTD Leadership Handbook, edited by Elaine Biech and published by the American Society for Training & Development (ASTD) Press and Berrett-Koehler, provides a complete overview and practical strategies on a full range of leadership topics within its 33…
Bill Kalmar
As a retired citizen, I no longer have to make any New Year’s resolutions because changes to my lifestyle at this juncture could be injurious to my health, well-being, and mental acuity. So I’ve decided to make them for others in our society. I know you will understand; if not, just chalk it up to…
Donald J. Wheeler
Measurement error is ubiquitous. As a result, over the past 250 years, different areas of science and engineering have come up with many different ways to deal with the problem. One approach to the problem of measurement error was developed during the 1960s within General Motors. Throughout the…
Mike Martyn
The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant David Sibbet, it is critical that you create a way for people to consistently participate in…
Laser Design Inc.
(Laser Design Inc.: Minneapolis, MN) -- Laser Design Inc., a supplier of 3-D laser scanners for 25 years, announced that it is now reselling Renishaw metrology probes and machine tooling, professional “repair by exchange,” (RBE) and used equipment. Renishaw products lead the industrial metrology…
Calibrate Inc.
(Calibrate Inc.: Research Triangle Park, NC) -- Calibrate Inc., a leading provider of on-site and mail-in pipette calibration and repair services, announces the launch of its User Qualification Clinic program. The program is designed to meet client needs for staff training in pipetting technique…
American National Standards Institute ANSI
(ANSI: New York) -- As part of its ongoing commitment to strengthen America’s work force, the American National Standards Institute (ANSI) helped sponsor the U.S. Department of Education’s (DOE) Sustainability Education Summit, which was held September 20–21, 2010. The summit’s goal was to…
Buehler
(Buehler: Lake Bluff, IL) -- Buehler, a global manufacturer of scientific equipment and supplies for material preparation and analysis, has introduced its EcoMet 250/300 Pro grinder-polisher with AutoMet 250/300 power head.
New capabilities include the ability to store and recall 32 methods via…
RAND Corp.
Most Massachusetts physician groups are using results from a statewide patient survey to help improve patient experiences, but a significant number are not making use of the information or are making relatively limited efforts, according to a new RAND Corp. study.
Although physician…
Berrett-Koehler
(Berrett-Koehler: San Francisco) -- At last, an answer to the question that has bedeviled trainers for decades: How do you make the business case for training? Predictive evaluation enables you to effectively and accurately forecast training’s value to your company, measure against these…
BlueView Technologies
Tetra Tech, a global consulting and engineering firm, selected BlueView Technologies to provide detailed 3-D, multibeam scans of the outflow “draft” tubes of a hydroelectric dam in Washington to check for obstructions, scouring, and erosion. The outflow control doors were obscured and not…
J.D. Power and Associates
(J.D. Power and Associates: Westlake Village, CA) -- New-vehicle owners are increasingly citing fun-to-drive vehicles as a top reason to remain loyal to their brand, while shifting away from expected resale value as a loyalty reason, according to the recently released J.D. Power and Associates…
J.D. Power and Associates
(J.D. Power and Associates: Westlake Village, CA) -- New-vehicle owners are increasingly citing fun-to-drive vehicles as a top reason to remain loyal to their brand, while shifting away from expected resale value as a loyalty reason, according to the recently released J.D. Power and Associates…
EnerNOC
(EnerNOC Inc.: Boston) -- EnerNOC Inc., a provider of energy management applications for the smart grid, recently announced that it is partnering with a Virginia Tech research group to monitor energy usage data across multiple sites to study “lean” manufacturing strategies. The Wood Innovation…
Bill Kalmar
Back in 1959, crooner Perry Como greeted us with the holiday song, "There’s No Place like Home for the Holidays." It became a highly anticipated tradition over the years to hear him sing these words:
“Oh, there’s no place like home for the holidays,
‘Cause no matter how far away you roam,
If…
Let’s face it: The business world is changing. Rapidly. While the object of the game is still to drive revenue, the methods have changed. Instead of a monolithic one-way interaction, business is now being conducted through constant and meaningful two-way conversations between organizations and…
CRC Press
(CRC Press: Boca Raton, FL) -- From newborns switched in the nursery to medication mix-ups and hospital-acquired infections, we are all familiar with the horror stories about hospital safety. The safety issue in U.S. hospitals has become so profound and embedded, that we cannot hope to fix it…
Thermo Fisher Scientific Inc.
(Thermo Fisher Scientific Inc.: Ecublens, Switzerland) -- Thermo Fisher Scientific Inc., a global leader in serving science, has launched a solution for preparing ferrous metals samples for optical emission and X-ray fluorescence. The solution integrates the Haas Mini Mill milling machine from…
SOLTEC
(Soltec Corp.: San Fernando, CA) -- NEC Avio Infrared Technologies introduces its new InfReC R300 high-definition thermal imager with a host of advanced capabilities that includes thermal movie recording to SD card in radiometric format, thermal and visible integrated images in composite and split…
Intertek
(Intertek: Houston) -- Intertek, a global provider of quality and safety services, is now accredited by the ANSI-ASQ National Accreditation Board (ANAB) to provide third-party auditing and certification to the AS9100:2009 (AS9100C), AS9110:2009 (AS9110A), and AS9120:2009 (AS9120A) standards.…
The office of the future might not be an office at all. As virtual teams become more prevalent, we edge ever closer to a culture where “work” means logging in to your company’s online project management site from your home, or collaborating with people who work for different teams or functions at…
Miriam Boudreaux
Most of us set new resolutions every New Year. Whether it is losing weight, exercising more (always the top resolutions), or finishing a degree, we all recognize that a new year and the chance of a fresh start is a powerful combination to motivate us to achieve those goals. So why not apply the…
100 Customer Service Tips by Larry Williams
Gratitude is something that is as great to give as it is to receive. There are many ways in which you can show your appreciation to your customers. Likewise there are many ways our customers do the same. These tips will help you focus on ways to restore the faith of customers who may have become…
National Center for Manufacturing Sciences
We don’t often pause to consider electroplating, but the fact is, today’s world would be impossible without it. Cadmium, zinc, gold, silver, platinum, titanium, and chrome are some of the metals often used in the process. Despite its ubiquitous role in manufacturing, the process and technology for…
NIST
(NIST: Gaithersburg, MD) -- Vice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence.
The ceremony—the 22nd…
