All Features

Audrey Kim
Emails that drone on and on. Meetings that could have been Slack messages. Memos loaded with empty jargon. We’re all familiar with friction, or what Robert I. Sutton and Huggy Rao describe as “forces that make it harder, slower, more complicated, or downright impossible to get things done.”
In…

Stephanie Ojeda
As U.S. Supreme Court Justice Louis D. Brandeis famously wrote, “Sunlight is said to be the best of disinfectants.”
In the field of quality, internal audits are the equivalent of sunlight. Like spring cleaning, internal audits provide the opportunity to bring process issues into the open before…

Donald J. Wheeler
Over the past two months we’ve considered the properties of lognormal and gamma probability models. Both of these families contain the normal distribution as a limit. To complete our survey of widely used probability models, this column will look at Weibull distributions, a family that doesn’t…

Jamie Bihary
An internal audit can be an overwhelming prospect, especially if you’re new to a company or internal auditing in general.
The MedTech space is huge, and even the standards that are meant to help, like ISO 13485:2016, cover a lot of ground.
So, if you’re part of the audit team in your company, and…

Mike Figliuolo
Many people proclaim they are gurus, ninjas, and other silly titles. Giving yourself such a title can cause people to lose respect for you, and it can cost you credibility.
Titles matter. A lot. So do email addresses and signature blocks. As unfortunate and as shallow as it is, people make a first…

Matthew Greenwood
The next frontier for industrial digitization and automation is the convergence of artificial intelligence (AI) and machine vision.
AI-powered machine vision promises to transform the way industrial manufacturers conduct their business, according to experts at a recent webinar hosted by the…

Del Williams
Manufacturers in the food and beverage sector continually seek methods to boost their operational efficiency and are prepared to invest in superior machinery when the expected returns justify the expenditure. However, the potential advantages of upgrading bulk bag filling systems are frequently…

Gleb Tsipursky
As companies continue to navigate the new normal of remote and hybrid work, it’s crucial that they establish clear expectations and guidelines for their employees. And unlike Disney and Twitter, it’s very important that they don’t change their minds randomly when the leadership changes.
However, a…

Stephanie Ojeda
Formal complaint management is a requirement in regulated industries such as medical device and pharmaceuticals under U.S. Food and Drug Administration (FDA) and other international regulations.
The FDA mandates that medical device companies, for example, designate a formal unit for managing…

Mike Figliuolo
Managers who establish clear expectations and rules that are communicated to team members find it easier to deal with employees when they violate those rules.
What follows is an excerpt from my book One Piece of Paper: The Simple Approach to Powerful, Personal Leadership (Jossey-Bass, 2011).
“…

Melissa Burant, Marc Schneider
As a manufacturer, you understand that supply chain disruptions happen all the time. What you don’t know is when or how they will affect your operation and business. But assessing your supply chain risks and implementing good supply chain management practices can be daunting. This is especially…

Scott Ginsberg
The manufacturing sector has always played a crucial role in the economy. But our industry has been grappling with a notable shortage of labor in recent years.
This scarcity of skilled workers is a pressing concern for industry leaders, who recognize the potential consequences for production…

Jennifer Chu
An intricate, honeycomb-like structure of struts and beams could withstand a supersonic impact better than a solid slab of the same material. What’s more, the specific structure matters, with some being more resilient to impacts than others.
That’s what MIT engineers find in experiments with…

Erin Vogen
Utility companies play an essential role in our communities, supporting our well-being and quality of life. But providing always-on services that rely heavily on machinery, technology, and other assets can pose a challenge. In the dynamic and demanding world of utilities, mastering the art of asset…

Gene Russell
Without a basic grasp of financial concepts at the C-suite (executive) level, small and medium-sized manufacturers (SMMs) may be limited in their ability to compete in an increasingly crowded marketplace. This is why financial literacy is near and dear to my heart.
As a former manufacturer myself…

Michael King
In the ever-evolving life-sciences industry, market share is fiercely contested and companies must continuously optimize their operations to maintain their competitive edge.
Modern technologies and intelligence-driven solutions are revolutionizing how organizations work, empowering them to elevate…

Meg Sinclair
At Qualio, our mission is to help life science companies embed robust digitized quality to get their critical products to market at rapid speed and keep them there. And because the Qualio+ team combines over a century of collective quality and regulatory experience from within the life science…

Mike Figliuolo
Is the customer really always right? We throw that comment around haphazardly without truly considering the ramifications of such an approach. I’d submit that they’re not. There are plenty of times the customer is wrong (and sometimes, very much so).
First, let’s explore the implications of a “…

Donald J. Wheeler
Clear thinking and simplicity of analysis require concise, clear, and correct notions about probability models and how to use them. Here, we’ll examine the basic properties of the family of gamma and chi-square distributions that play major roles in the development of statistical techniques. An…

Jennifer King
In the hustling world of manufacturing, where machines hum and productivity is king, there’s a human element that’s sometimes overlooked: the well-being of the workers themselves. That’s where employee wellness programs come in, adding a jolt of energy and care into the mix. These programs aren’t…

Michael Mills
Superficially, ISO 9001 and climate change sound different: ISO 9001 is about how to do things well so your organization satisfies its customers; climate change is about physical and chemical interactions in the atmosphere, and the consequences for our lives in the future.
But ISO is adding…

Miron Shtiglitz
The main benefit of deploying artificial intelligence (AI) for quality inspection is a significant improvement in defect detection. However, the data generated and stored by inspection systems have the potential to deliver additional benefits, including major improvements in yield.
Anyone working…

Del Williams
An experienced conveyor supplier can advise food processors on the ideal options for resolving common challenges associated with conveying powdered food products, such as caking, packing, and hazardous dust emissions.
Almost every industry has a powdered version of products or ingredients that…

Te Wu
Business skills are constantly changing to keep up with current technological and societal trends. But 2023 wasn’t an ordinary year, and there were three major developments that accelerated the evolutionary process of project management.
First, thanks to the launch of ChatGPT in November 2022,…

Silke von Gemmingen
Smart waste management is one of the core tasks within smart cities, i.e., those urban areas in which innovative technologies and data-driven solutions are used. They aim to improve residents’ quality of life, minimize environmental impact, and use resources more efficiently. Conserving resources…