Today’s quality leaders in the life sciences industry have nearly impossible charters. Long-term trends and sudden black swan events in combination can hinder an organization’s ability to exert control over product quality. Globalization, labor shortages and strikes, outsourcing, just-in-time supply chains, decentralized workforces, and whiplash-inducing changes to import and export controls make a lean and efficient supply chain break down if one or more of the steps has to change.

Quality leaders must act swiftly when there are quality problems or when preventive actions need to be taken. They need to monitor outcomes to make sure the steps taken deliver the required effect and ensure that all key quality metrics across product lines, suppliers, and lab locations are on track. And they must do this while staying updated on global regulatory requirements and ensuring compliance with corporate policies and industry regulations.

How does a quality leader keep driving a culture of quality while fighting headwinds of chaos? It’s not easy, but our take on the data needed to drive operational effectiveness can help you tame the forces driving quality down.

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