One of the favorite aspects of my career in the insurance industry is delivering a positive outcome to someone in the midst of a personally challenging situation. Whether it’s giving someone the means to provide for care when health starts to fail, or a cushion to ease financial burdens after the loss of a loved one, I’m a firm believer in the power of the insurance industry to be a force for good in people’s lives.

There’s a lot of social upheaval right now and a lot of room for businesses to step up and demonstrate corporate social responsibility in a way they haven’t been challenged to do before. Between Covid fatigue, protests against racial injustice, and an increasingly partisan political environment, ethics and social responsibility have taken root in the national consciousness in a way we haven’t seen for a long time. And that can create a difficult situation for businesses to navigate successfully.

 …