(BILT: Grapevine, TX) -- Yotrio, a leading manufacturer of outdoor living products, is enhancing its out-of-the-box customer experience with BILT. The 3D interactive app will deliver Yotrio’s assembly instructions with customizable guides to make it easier to set up pergolas, furniture, swings, and more. Their family of brands, including SunVilla, is committed not only to delivering premium products but also innovating the customer experience.
ADVERTISEMENT |
Yotrio recognizes product assembly is a critical moment in the customer journey. Data collected from Yotrio’s private-label products on BILT indicate a rating increase of up to 0.5 stars with 3D-enabled assembly (compared to organic reviews). Feedback from BILT users is overwhelmingly positive: “Thorough instructions—provided step by step—made assembly easy.”
“Yotrio has built our business on providing superior products and customer experience to our retail partners and end consumers,” says Yotrio executive vice president Fred Mottaghi. “We see BILT as a strategic partner to further enhance our ability to deliver a premium experience.”
…
Add new comment