A newly released study comparing 34 U.S. healthcare organizations that received the Baldrige National Quality Award with their 153 geographically closest competitors found that the Baldrige Award recipients matched or exceeded their competitors’ measures of healthcare quality and outperformed them in measures of favorable patient experience.

The study, conducted by Ronald C. Schulingkamp of Loyola University New Orleans and John R. Latham of Monument, Colorado-based Leadership Plus Design Ltd., appears in the Quality Management Journal (Vol. 22, No. 3), a peer-reviewed publication of the American Society for Quality (ASQ).

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