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How to Spot When an Employee Is Secretly Struggling

A three-step ‘emotional triaging’ technique can help identify warning signs of Covid-19 burnout

Thomas Hellwig
Tue, 06/16/2020 - 12:02
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The Covid-19 world is marked by a high degree of uncertainty and existential fear, a dearth of social interaction, the convergence of professional and personal space, a lack of physical activity, and an obsessive focus on hygiene and social distancing. For professionals, this amounts to a toxic combination that elevates stress levels and increases the risk of burnout. Virtually no one—and no organization—is immune.

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Now more than ever, managers should become sensitive to the mental health of their teams, not to mention themselves. But few managers have formal training in this arena, which means their ability to directly intervene in the most severe cases is limited. What managers need first and foremost is a set of tools to help identify when an employee is seriously struggling. They can then take appropriate steps to ensure the sufferer has access to the necessary resources before the problem becomes so big that it’s overwhelming.

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