First, the introduction. This post was earnestly written by my friend, Jeff Fuchs. He’s the director of the Maryland World Class Consortia, a lean nonprofit assistance organization in the mid-Atlantic. He’s also president of Neovista Consulting, which works with large and small organizations on lean, leadership, and organizational change. Jeff has participated in the development and expansion of SME/AME/Shingo Prize/ASQ Lean Certification. He is Lean Bronze Certified and serves as co-chairman of the Lean Certification Oversight Committee. Jeff received his bachelor of science in aerospace engineering from West Point. He is a veteran, and a member of the Shingo Prize Board of Examiners. His current projects are in lean for personal time management, job shops, and lean government.

Now for some background. At the moment, Jeff is the instructor for three lean training programs. Recently, a trip to the emergency room interrupted one of his training sessions.

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