(Mercy Health System: Janesville, Wisconsin) -- Mercy Health System, a recipient of the 2007 Malcolm Baldrige National Quality Award, is recognized for organizational excellence across its entire vertically integrated organization spanning three hospitals, 285 employed physicians and their offices, a homeless center, insurance company, and all other 64 entities.

Since 1989, total patient visits have increased tenfold, employees/partners have grown by more than 700 percent, and revenues have increased 2,300 percent.
“Mercy Health System has implemented hundreds of quality processes and identified national benchmarks to ensure quality care for our patients. Over the last five years, Mercy has implemented performance initiatives resulting in increased patient and customer satisfaction in all of its service areas,” says Barbra Bortner, vice president of marketing and public relations,

Among these performance initiatives, Mercy increased its W2 physician partners from no full-time partner physicians in 1989, to 285 today. These physician partners are responsible for about $300 million of the system’s $833 in revenues. 

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