Current management regulations and standards stress the importance of making quality management a higher priority throughout all areas of operation. At Verse Solutions, we wanted to find out how quality managers are adjusting to that new mindset, and how they are using quality-based technology to achieve it. We surveyed more than 150 quality professionals to figure out just what they are—or aren’t—doing to better manage quality. Some of the results were surprising.
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Although quality is a growing investment and priority as a general trend, implementing quality management software is lagging behind. By looking closely at the data, we can uncover the reasons why, and help quality managers overcome the obstacles that prevent them from taking advantage of the tools available to them.
Here are three of the key takeaways we learned from our survey and the insights they bring into the challenges—and opportunities—surrounding quality management.
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