We all have problems in life, in business, everywhere. Many of us have “solving problems” as the key component of our daily roles. Management and any form of supervision only exist in order to help solve problems. If problems disappeared, a great many of the structures within our businesses and society would be unnecessary.
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“Life is not a continuum of pleasant choices, but of inevitable problems that call for strength, determination, and hard work.”
—Indian proverb
Our goal in solving a problem shouldn’t be just to solve it for today. Our goal should be to provide lasting solutions, not so we can become problem-free (this just won’t happen), but so we can move on to solve other, more important and valuable problems and continue to upgrade the value of our organization.
Organizational problem solving tends to focus on the hard technical and practical techniques used to develop solutions to problems. Solid analytical training in Six Sigma techniques, data analysis, and financial reporting are taught, trained, and deployed continuously in most organizations. Many detailed techniques for engineering analysis, simulation, and testing consume millions of dollars and thousands of hours in order to solve problems.
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