(Gartner: Stamford, CT) -- A recent survey by Gartner Inc. found that 80 percent of executives think automation can be applied to any business decision. As automation becomes embedded in digital business, the survey revealed how organizations are developing their use of artificial intelligence (AI) as part of their automation strategies.

“The survey has shown that enterprises are shifting away from a purely tactical approach to AI and beginning to apply AI more strategically,” says Erick Brethenoux, VP analyst at Gartner. “For example, a third of organizations are applying AI across several business units, creating a stronger competitive differentiator by supporting decisions across business processes.”

The survey was conducted online from October through December 2021 among 699 respondents in the U.S., Germany, and the U.K., at organizations that have deployed AI or intend to deploy AI within three years.

 …