Knowledge of kaizen theory, principles, tools, and experience in application are of course very important in leading successful kaizen events that drive real bottom-line results. However, equally important are the facilitation skills of the person who is leading the event and the team.
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Leading a kaizen event, whether it be for value stream mapping, 5S, problem solving, kobetsu, or quick changeover, is often led by an individual who has the required knowledge or experience in lean or kaizen philosophy. Frequently, it is this same individual who will have a monumental influence on the kaizen event’s eventual and overall success, and whether the principles of kaizen gain a strong foothold within the organization.
The kaizen event leader is often the project leader. This is not necessarily a good thing, especially if the person doesn’t have the required facilitation skills yet still takes on the required responsibilities listed below.
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