With 74 percent of U.S. companies transitioning to a permanent hybrid work model, leaders are turning their attention to measuring the success of their return-to-office and hybrid work policies. That’s because, in the United States, there’s only one traditional office-centric model of M–F/9–5, but many ways to do hybrid work. Moreover, what works well for one company’s culture and working style might not work well elsewhere, even within the same industry. So how should a leader evaluate whether the model they adopted is optimal for their company’s needs, or whether it needs refinement?

The first step involves establishing clear success metrics. Unfortunately, relatively few companies measure important aspects of the hybrid work transition. For example, a new report from Omdia says 54 percent of organizations found productivity improved from adopting a more hybrid working style, but only 22 percent of organizations established metrics to quantify productivity improvements from hybrid work.

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