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Managers have a profound effect on employee engagement. This is something we have known for quite a few years. According to a 2015 Gallup poll, managers account for at least a 70-percent variance in employee engagement scores. When employees and managers have a healthy, respectful, and honest relationship, employees feel more supported and better able to perform the function of their job.
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Trust / Management
The behavior of managers is very important, as the article points out. But so is the managerial system in which they operate, as Jim Collins observed. And while managers come and go, managerial systems stay, and continue to provide value, or detract from it. This Forbes article provides more background: https://www.forbes.com/sites/fotschcase/2019/04/16/business-success-its-mechanisms-not-just-people/
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