On the May 4 episode of QDL, we discovered that love is a key component to winning a Baldrige Award, learned how to be more efficient at work, and discussed how great art helps us to really see our processes. Here is an up-close look:

“Undersecretary of Commerce and NIST Director Walter Copan Presents Five Organizations with Malcolm Baldrige National Quality Award”

2018 Baldrige winners Bristol Tennessee Essential Services, Stellar Solutions, City of Fort Collins (CO), Adventist Health Castle, and Southcentral Foundation were honored to receive their awards at last month’s “Quest for Excellence” conference.

“How Productive Are You?”

In this piece from MIT Sloan School of Management, lecturer Robert Pozen demonstrates how certain habit impinge on workplace efficiency. His Pozen Productivity Index (the test for which will take you an efficient three minutes or so) shows how productive you really are.

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