Leaders lead. Those two simple words conceal the complicated fact that being a change agent means confronting the failures of the past and confidently facing the promise of the future. Stories addressing these facts, along with hot takes on current news and a preview of an exciting upcoming webinar, composed this past week’s QDL. Here’s a closer look:

“J.C. Penney Lures Workers With Free Vacations As Talent War Heats Up”

Holiday hiring season is upon us, and for retailers, the crush is on to find good workers. J.C. Penney is instituting a creative approach in this quest, which also says something about acquisition, retention, and apprenticeships.

Interview: Gary Bell

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