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The CIO for a multiplant packaging company was in an uncomfortable spot. Bringing six newly acquired plants under the corporate umbrella was going smoothly, but he saw that at least in quality systems, there would have to be an unpopular change. The plants were using two different quality software systems, and they had little in common with what the legacy facilities used.

There was also a significant performance gap between the plants by as much as 20 percent on key indicators such as line speed and quality levels. For the CIO, multiple software systems meant multiple support contracts, not to mention maintaining knowledge to support three systems instead of one.

The CIO knew that his senior quality manager had been successful using GainSeeker Suite for automated SPC. Despite the inevitable pushback he expected from the new plants, the CIO decided to take the plunge and standardize to one system.

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