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Why Employee Surveys Are Useless

And what you need to measure instead

Photo by Christina@wocintechchat.com on Unsplash
Vahed Qazvinian
Mon, 12/12/2022 - 12:03
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Yearly, employers typically spend $3,000 to $15,000 on employee satisfaction surveys, hoping to detect if an employee has plans to leave the company. Despite that, research has shown that only 33 percent of employees in the U.S. are engaged at work, while 45 percent consider their work an emotional drain.

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Employee attrition costs to companies are less modest. They are estimated to be more than $1 trillion annually in the U.S., and replacing a resigned employee might cost anywhere between 60 and 200 percent of the employee's annual compensation.

Beyond the monetary aspect, the attrition rate directly and tangibly affects business expansion, weakens the brand, degrades corporate culture, and lowers employee morale.

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